Support » Plugin: Suffice Toolkit » Compatible with Whom?

  • Resolved mythusmage

    (@mythusmage)


    Certainly not with the Suffice theme. I activate the theme and the plugin and I get a white field where there should be stuff.

    No, I an not going to provide a screen shot because the screen shot would be just of a white field and that would do nothing. Theme Grill knows the plugin far better than I and it is they who need to go over their code with a fine toothed comb. They can get off their butts and look.

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  • Plugin Author ThemeGrill

    (@themegrill)

    Hi there,

    Well, we have already tested this and again asked our developers to test this in different conditions and there is no such issue.

    Would you be kind enough to tell the steps on how to create this? Also, sometimes,
    it can be some be due to plugin conflict. So, try deactivating your active plugins one by one and see if this solves the issue.

    If you like you can contact at support@themegrill.com and if you are comfortable you can provide your temporary login access and we will check on it.

    We are looking forward to resolve this and also hope once resolved, you will update the 1 star rating.

    Thanks.
    ThemeGrill

    • This reply was modified 2 years, 4 months ago by  ThemeGrill.
    Plugin Author ThemeGrill

    (@themegrill)

    Marking as resolved as we could not replicate and as we did not get more information on this issue form the issue reporter.

    Thanks.
    ThemeGrill

Viewing 2 replies - 1 through 2 (of 2 total)
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