Title: Compatible with 4.4.1 ?
Last modified: August 31, 2016

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# Compatible with 4.4.1 ?

 *  Resolved [mrrobinson](https://wordpress.org/support/users/mrrobinson/)
 * (@mrrobinson)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/compatible-with-441/)
 * My site was updated to 4.4.1 and now pages like /search-tickets/ just show:
 * [search_tickets]
 * and the shortcode is not being parsed. I tried disabling all other plugins and
   switching to the default Twenty Fourteen theme, but it’s still not parsing.
 * Any idea what’s going on?
 * [https://wordpress.org/plugins/key4ce-osticket-bridge/](https://wordpress.org/plugins/key4ce-osticket-bridge/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [m.tiggelaar](https://wordpress.org/support/users/mtiggelaar/)
 * (@mtiggelaar)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/compatible-with-441/#post-6985609)
 * Hello,
 * Our plugin never had a shortcode with [search_tickets]
 * It does have a search function which i can confirm currently doesn’t lookup properly(
   it will be addressed on new version release within a few weeks).
 * The rest still works as expected in 4.4.1
 * however from the sound of it your issues aren’t related to our plugin.
 * Regards,
    Marco
 *  Thread Starter [mrrobinson](https://wordpress.org/support/users/mrrobinson/)
 * (@mrrobinson)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/compatible-with-441/#post-6985616)
 * Yes, my mistake! I was looking at the wrong pages. You are correct–the shortcode
   is [addosticket]
 * Thank you so much for your fast response. Your plugin is excellent. 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Compatible with 4.4.1 ?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/key4ce-osticket-bridge_dddede.svg)
 * [Key4ce osTicket Bridge](https://wordpress.org/plugins/key4ce-osticket-bridge/)
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 * 2 replies
 * 2 participants
 * Last reply from: [mrrobinson](https://wordpress.org/support/users/mrrobinson/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/compatible-with-441/#post-6985616)
 * Status: resolved