Sorry to hear that you are having trouble. Can you send me the URL to your gift card product? I’ll take a look to see if I can spot the issue.
Yes
Here: https://quintavaledohomem.com/cms/produto/vale-de-oferta-10-e/
There is only one possible value, as my client (the site owner) asked me to split the values into 3 products: https://quintavaledohomem.com/cms/categoria-produto/vales-de-oferta/
But that is not the issue. I tried with a multiple value Gift Card produt, and its the same.
When I set this up, it worked. It was only after updating WordPress to 5.5 version.
We have tested with WordPress 5.5 and our plugin works with it.
When I visit your site I can see a Javascript error whenever I open the Developer Console in the web browser:
Uncaught TypeError: $(...).live is not a function
<anonymous> https://quintavaledohomem.com/cms/wp-content/plugins/woocommerce-image-zoom/assets/js/main.js?ver=1.0:51
Uncaught Error: Syntax error, unrecognized expression: nav.sh-header-mobile-dropdown li.menu-item > a[href*=#]
jQuery 7
<anonymous> https://quintavaledohomem.com/cms/wp-content/themes/jevelin/js/scripts.js?ver=5.5:565
If you fix these javascript errors then the fields will appear. Another possible solution is to force the form to always be visible. To do this, follow these steps:
1. Log into your WordPress Admin area.
2. Click on Appearance -> Customize -> Additional CSS
3. Paste the following CSS into the field and save:
#pwgc-purchase-container {
display:block !important
}
Let me know if you have any questions!
I like the idea of forcing the form to be visible, and so I did:
https://quintavaledohomem.com/cms/produto/vale-de-oferta-10-e/
But than, I would need to make the value selected by default. It’s only one value.
The Pro version has the option to select a default amount. You can find out more about the Pro version here: https://www.pimwick.com/gift-cards/
WordPress.org doesn’t allow supporting Pro plugins using their forums so I am marking this thread as resolved. If you have further questions please contact us at our website: https://www.pimwick.com
Thanks for understanding!
I already notice my client about that. Hope they approve.
Anyway, thank you for pointing me to the solutions.