Ok I must update my previous request. I realized that Google Analytics for WooCommerce is based on Google Tag Manager Consent Mode v2 so I had to activate this option in Integrations tab. Now the cookies are correctly added after consent.
The problem is that they are not removed in case I want to withdraw the consent I had given previously, so I must delete them manually. I expect that deactivating analytics cookies, they are deleted after reloading the page but they are not actually.
Thanks for your reply.
In my second message I related to a more general issue: Analytics cookies are not removed in case I withdraw the consent I have given previously, so I must delete them manually. I expect that deactivating analytics cookies in setting tabs, they are deleted automatically after reloading the page but they are not actually.
Hello,
Can you please provide website URL so that we can check the setup?
Thanks
For example this:
https://laziosecrets.com/en
but it happens in all sites I’ve worked on and installed the plugin into.
Hello,
We can remove the Google cookies only if the scripts are inserted by our GDPR plugin. In every other case, if it’s inserted by a third-party plugin we can’t remove it because Google always recreates it.
But you can try to use the following setting: GDRP plugin > General Settings > Cookie removal > switch to Dynamic. But we can’t guarantee that all Google cookies are removed in this method.
Hope this helps.
In the site I’ve linked to above, the Google cookies are added by plugin’s integration feature. No other plugin is working along. Nevertheless, cookies are not remove when I deactivate Analytics Cookies from the consent tab.
Hi @christian70
We’ve improved the cookie removal feature and released the new version 4.15.10
If you don’t see the updates correctly, the best is to view the site in a private browsing window or you can use a different browser to ensure that your local cache does not interfere.
Hope this helps.