• Resolved christian70

    (@christian70)


    Hi,

    I’m trying to use this brilliant plugin along with an other one that allows me to implement advanced tracking in the Woocommerce store. In my case the plugin is Google Analytics for WooCommerce. But it doesn’ work (no tags are added inspite of my cookies choises).

    I wonder if there’re any similar plugin for Woocommerce that GDPR Cookie Compliance is fully compatible with, because I don’t mean to set all purchase tracking options manually in GA4 or GTM.

    Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter christian70

    (@christian70)

    Ok I must update my previous request. I realized that Google Analytics for WooCommerce is based on Google Tag Manager Consent Mode v2 so I had to activate this option in Integrations tab. Now the cookies are correctly added after consent.

    The problem is that they are not removed in case I want to withdraw the consent I had given previously, so I must delete them manually. I expect that deactivating analytics cookies, they are deleted after reloading the page but they are not actually.

    Plugin Author Moove Agency

    (@mooveagency)

    Thread Starter christian70

    (@christian70)

    Thanks for your reply.

    In my second message I related to a more general issue: Analytics cookies are not removed in case I withdraw the consent I have given previously, so I must delete them manually. I expect that deactivating analytics cookies in setting tabs, they are deleted automatically after reloading the page but they are not actually.

    Plugin Author Moove Agency

    (@mooveagency)

    Hello,

    Can you please provide website URL so that we can check the setup?

    Thanks

    Thread Starter christian70

    (@christian70)

    For example this:

    https://laziosecrets.com/en

    but it happens in all sites I’ve worked on and installed the plugin into.

    Plugin Author Moove Agency

    (@mooveagency)

    Hello,

    We can remove the Google cookies only if the scripts are inserted by our GDPR plugin. In every other case, if it’s inserted by a third-party plugin we can’t remove it because Google always recreates it.

    But you can try to use the following setting: GDRP plugin > General Settings > Cookie removal > switch to Dynamic. But we can’t guarantee that all Google cookies are removed in this method.

    Hope this helps.

    Thread Starter christian70

    (@christian70)

    In the site I’ve linked to above, the Google cookies are added by plugin’s integration feature. No other plugin is working along. Nevertheless, cookies are not remove when I deactivate Analytics Cookies from the consent tab.

    Plugin Author Moove Agency

    (@mooveagency)

    Hi @christian70

    We’ve improved the cookie removal feature and released the new version 4.15.10

    If you don’t see the updates correctly, the best is to view the site in a private browsing window or you can use a different browser to ensure that your local cache does not interfere.

    Hope this helps.

Viewing 8 replies - 1 through 8 (of 8 total)
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