• Resolved barnabas1

    (@barnabas1)


    Hello,

    Is there any plan to make this plugin compatible with your Email Template Customizer plugin?

    Kind regards,
    Barnabas

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support angelagrey

    (@angelagrey)

    Hi Barnabas,

    Thank you for reaching out to us.

    We’ve built compatibility between Coreem and WooCommerce Email Template Customizer since version 2.0.0
    This part is not available in the documentation, but it’ll be updated soon. I’ll be instructing further below:

    1. Create a template for Coreem Coupon Reminder email in ETC settings: https://prnt.sc/274v1fQOV1yf And you can customize the Coupon Reminder email there, like other email templates.
    2. Assign the template you created and customized for Coreem email here: https://prnt.sc/o8p4h8gKPJ2t

    Best regards.

    Thread Starter barnabas1

    (@barnabas1)

    Thats nice, thank you for the information! 🙂

    Thread Starter barnabas1

    (@barnabas1)

    Hello,

    When I try to assign a template, I cannot choose because the HTML of the dropdown is not displayed correctly, as it is seen here: https://snipboard.io/oOtzai.jpg

    What can I do?

    Plugin Support angelagrey

    (@angelagrey)

    Hi,

    HTML/CSS loss could be caused by a conflict. We’ve encountered the issue some time, there’s likely a plugin interfering and it makes the CSS not load properly.

    Could you check the issue with this instruction to locate which one causes this?

    Thread Starter barnabas1

    (@barnabas1)

    Hello,

    I tested again with only 3 plugins enabled and while storfront theme is enabled.
    1. Woocommerce
    2. Email Template Customizer
    3. Coreem

    Still the problem is here, as in the screenshot above… What else can I do?

    Thread Starter barnabas1

    (@barnabas1)

    Hello,

    I just discovered the problem. On my Email Template I have designed, in the title field I had added an emoji -> https://snipboard.io/DrPlhO.jpg

    The emoji was causing this problem -> https://snipboard.io/oOtzai.jpg

    If this is something you can fix, it would be nice, otherwise, the workaround is to keep the title without the emoji, then assign the template in the Coreem settings, and then go again in the email template customizer and add the emoji in the title 🙂

    • This reply was modified 1 year, 9 months ago by barnabas1.
    Plugin Support angelagrey

    (@angelagrey)

    Thank you for reporting us this issue. The update will be available in a next few days

    Thread Starter barnabas1

    (@barnabas1)

    Thank you!

    Thread Starter barnabas1

    (@barnabas1)

    Hi,
    I just updated but the fix does not work.
    Just wanted to let you know so you can have another look.

    Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Can we contact via email? May I check it on your site?

    If possible, please let me know via this email address: support@villatheme.com

    Thread Starter barnabas1

    (@barnabas1)

    Hello @angelagrey ,
    Thank you for your message. I’ve sent you an email now.

    Plugin Support angelagrey

    (@angelagrey)

    Thank you! I’ve received your email.

Viewing 12 replies - 1 through 12 (of 12 total)
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