Hi Barnabas,
Thank you for reaching out to us.
We’ve built compatibility between Coreem and WooCommerce Email Template Customizer since version 2.0.0
This part is not available in the documentation, but it’ll be updated soon. I’ll be instructing further below:
1. Create a template for Coreem Coupon Reminder email in ETC settings: https://prnt.sc/274v1fQOV1yf And you can customize the Coupon Reminder email there, like other email templates.
2. Assign the template you created and customized for Coreem email here: https://prnt.sc/o8p4h8gKPJ2t
Best regards.
Thats nice, thank you for the information! 🙂
Hello,
When I try to assign a template, I cannot choose because the HTML of the dropdown is not displayed correctly, as it is seen here: https://snipboard.io/oOtzai.jpg
What can I do?
Hi,
HTML/CSS loss could be caused by a conflict. We’ve encountered the issue some time, there’s likely a plugin interfering and it makes the CSS not load properly.
Could you check the issue with this instruction to locate which one causes this?
Hello,
I tested again with only 3 plugins enabled and while storfront theme is enabled.
1. Woocommerce
2. Email Template Customizer
3. Coreem
Still the problem is here, as in the screenshot above… What else can I do?
Hello,
I just discovered the problem. On my Email Template I have designed, in the title field I had added an emoji -> https://snipboard.io/DrPlhO.jpg
The emoji was causing this problem -> https://snipboard.io/oOtzai.jpg
If this is something you can fix, it would be nice, otherwise, the workaround is to keep the title without the emoji, then assign the template in the Coreem settings, and then go again in the email template customizer and add the emoji in the title 🙂
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This reply was modified 12 months ago by
barnabas1.
Thank you for reporting us this issue. The update will be available in a next few days
Hi,
I just updated but the fix does not work.
Just wanted to let you know so you can have another look.
Hi,
Can we contact via email? May I check it on your site?
If possible, please let me know via this email address: support@villatheme.com
Hello @angelagrey ,
Thank you for your message. I’ve sent you an email now.
Thank you! I’ve received your email.
