Title: Compatibility with ChargeBee
Last modified: November 26, 2019

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# Compatibility with ChargeBee

 *  Resolved [jongittoes](https://wordpress.org/support/users/jongittoes/)
 * (@jongittoes)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/compatibility-with-chargebee/)
 * Hi All,
 * Has anyone got Ultimate Member working with ChargeBee?
 * As soon as I enable Chargebee, the registration process and the logout process
   both break.
 * Chargebee think it might be related to them changing the subscriber group to 
   their won setting (‘ChargeBe Member’).
 * For the registration, with chargebee enabled, if I submit the registration form,
   it does not automatically log me in, instead it refreshes the form with the password
   blanked out. I can then log in, ie the account is created OK, it just doesn’t
   auto login in.
 * For logout, I simply get a blank screen, whereas I would normally be returned
   to the home screen. It has logged me out, and if I refresh I get the home screen.
 * I am not seeing any errors or notices.
 * Any suggestions?
 * Thanks
 * Jon

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/compatibility-with-chargebee/#post-12181285)
 * Hi [@jongittoes](https://wordpress.org/support/users/jongittoes/)
 * Could you please check if there are any PHP error logs when the issue occurs?
   You can ask the hosting provider to help you retrieve the logs.
 * Regards,
 *  Thread Starter [jongittoes](https://wordpress.org/support/users/jongittoes/)
 * (@jongittoes)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/compatibility-with-chargebee/#post-12181294)
 * Hi,
 * No, there are no errors in the logs and full debugging has been enabled.
 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/compatibility-with-chargebee/#post-12181666)
 * Hi [@jongittoes](https://wordpress.org/support/users/jongittoes/)
 * Could you please give it another try with the debugging mode so we can see the
   error logs?
 * It will help us investigate further.
 * Regards,
 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/compatibility-with-chargebee/#post-12195079)
 * Hi [@jongittoes](https://wordpress.org/support/users/jongittoes/)
 *  This thread has been inactive for a while so we’re going to go ahead and mark
   it Resolved.
 * Please feel free to re-open this thread if any other questions come up and we’d
   be happy to help. 🙂
 * Regards,

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Compatibility with ChargeBee’ is closed to new replies.

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## Tags

 * [billing](https://wordpress.org/support/topic-tag/billing/)
 * [Registration](https://wordpress.org/support/topic-tag/registration/)

 * 4 replies
 * 2 participants
 * Last reply from: [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/compatibility-with-chargebee/#post-12195079)
 * Status: resolved