Title: Compatibility Issues
Last modified: August 13, 2018

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# Compatibility Issues

 *  [thatsinsurance](https://wordpress.org/support/users/thatsinsurance/)
 * (@thatsinsurance)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/compatibility-issues-21/)
 * Hi
 * I have these two problems that break checkout, you can get to the last page enter
   all the card details in but the “Place Order” button will not do anything.
 * These are the plugins
    YITH WooCommerce Gift Cards Premium 1.8.5 Reward Points
   Pro For Woocommerce 3.5.7
 * I have tested and all other plugins I have are compatible, and with the original
   woocommerce checkout they do not cause a problem.
 * I like your plugin, but cant use it unless this can be fixed. I have disabled
   for now but if you can fix it please let me know
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcompatibility-issues-21%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [SilkyPress](https://wordpress.org/support/users/diana_burduja/)
 * (@diana_burduja)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/compatibility-issues-21/#post-10585640)
 * This sounds like a JavaScript error on the last step. Maybe you can enable the
   plugin for a moment, go to the last step and make a screenshot of the page with
   the JavaScript console open (Ctrl+Shift+I in the browser), similar to [this screenshot](https://www.silkypress.com/wp-content/uploads/2018/08/pinkequine.png).
 * If the issue comes from an incompatibility with one of the two mentioned plugins,
   then I’m afraid I cannot test anything as these are commercial plugins. In this
   case you could contact the support from these plugins and ask them to make the
   plugin compatible with the WooCommerce Multi-Step Checkout plugin.

Viewing 1 replies (of 1 total)

The topic ‘Compatibility Issues’ is closed to new replies.

 * ![](https://ps.w.org/wp-multi-step-checkout/assets/icon.svg?rev=1783907)
 * [Multi-Step Checkout for WooCommerce](https://wordpress.org/plugins/wp-multi-step-checkout/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-multi-step-checkout/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-multi-step-checkout/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-multi-step-checkout/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-multi-step-checkout/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-multi-step-checkout/reviews/)

## Tags

 * [plugin compatibility](https://wordpress.org/support/topic-tag/plugin-compatibility/)

 * 1 reply
 * 2 participants
 * Last reply from: [SilkyPress](https://wordpress.org/support/users/diana_burduja/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/compatibility-issues-21/#post-10585640)
 * Status: not resolved