Title: Compatibility issue with plugin
Last modified: May 22, 2024

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# Compatibility issue with plugin

 *  [Julien](https://wordpress.org/support/users/igloo3/)
 * (@igloo3)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/compatibility-issue-with-plugin-2/)
 * Hi, 
   I’ve noticed a compatibility issue between OceanWP and plugin [YITH WooCommerce Multi-Step Checkout](https://yithemes.com/themes/plugins/yith-woocommerce-multi-step-checkout/).
   In fact, the plugin doesn’t show up well in front in my woocommerce checkout 
   page. And when I switch to a default theme, it goes back to normal and the issue
   disappears.To be more specific :
    1. With any other theme, multi-steps should display like this : [https://snipboard.io/wNLDQd.jpg](https://snipboard.io/wNLDQd.jpg)
    2. But when OceanWp is activated, the steps are being displayed twice without icons
       and the steps won’t work if you click on the next/previous buttons step: [https://snipboard.io/HxRUot.jpg](https://snipboard.io/HxRUot.jpg)
 * Could you please fix this ?
   Here’s my website : [https://shorturl.at/5rytg](https://shorturl.at/5rytg)
   You can add this product to cart and then proceed to checkout.Thanks for your
   help.Best regards, Julien
    -  This topic was modified 1 year, 12 months ago by [Julien](https://wordpress.org/support/users/igloo3/).

Viewing 1 replies (of 1 total)

 *  [Shahin](https://wordpress.org/support/users/skalanter/)
 * (@skalanter)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/compatibility-issue-with-plugin-2/#post-17773317)
 * Hello [@igloo3](https://wordpress.org/support/users/igloo3/),
 * Thank you for reaching out,
 * According to the forum rules, we’re unable to provide support for commercial 
   products/services, and your third-party plugin is a commercial plugin. Would 
   you please read the forum guidelines: [https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products)?
 * Please get in touch with your third-party plugin author.
 * Thank you for understanding,
    Best Regards

Viewing 1 replies (of 1 total)

The topic ‘Compatibility issue with plugin’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Shahin](https://wordpress.org/support/users/skalanter/)
 * Last activity: [1 year, 12 months ago](https://wordpress.org/support/topic/compatibility-issue-with-plugin-2/#post-17773317)
 * Status: not resolved