Title: Compatibility Issue – CSS Broken
Last modified: May 13, 2025

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# Compatibility Issue – CSS Broken

 *  [jhonnyrubio](https://wordpress.org/support/users/jhonnyrubio/)
 * (@jhonnyrubio)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/compatibility-issue-css-broken/)
 * Hi,
   I’m experiencing an issue after updating Elementor to version 3.28.4. As 
   soon as I update, the CSS on my site breaks — elements appear unstyled or display
   incorrectly. The issue persists until I deactivate your plugin, at which point
   the styles are restored.
 * Could you please confirm if your plugin is fully compatible with Elementor 3.28.4?
   
   If not, is there an update planned to address this?
 * Thanks in advance for your help.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Madhusudan](https://wordpress.org/support/users/madhusudandev/)
 * (@madhusudandev)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/compatibility-issue-css-broken/#post-18464531)
 * Hello [@jhonnyrubio](https://wordpress.org/support/users/jhonnyrubio/) ,
 * Thank you for reaching out and reporting the issue.
 * We’re aware of the recent changes in Elementor version 3.28.4 and are currently
   reviewing compatibility with this update. Based on your description, it seems
   there may be a conflict affecting CSS loading when HT Mega is active.
 * In the meantime, would you please try clearing the cache from **Elementor > Tools
   > General > Elementor Cache** and [Clear Cache](https://prnt.sc/Sod9m0vyN53A)?
   This can often resolve styling issues after updates.
 * Also, I noticed that you’ve already created a support ticket regarding this issue—
   you can continue the conversation and get updates directly through that ticket.
 * Our development team is actively investigating and will ensure full compatibility
   with Elementor 3.28.4. If any fixes are required, we’ll include them in an upcoming
   update.
 * We appreciate your patience and will keep you informed of any progress.
 * Best regards,
   Madhusudan
 *  Thread Starter [jhonnyrubio](https://wordpress.org/support/users/jhonnyrubio/)
 * (@jhonnyrubio)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/compatibility-issue-css-broken/#post-18465801)
 * Hello Madhusudan,
 * Thank you for your quick and detailed response.
 * I’ve already tried clearing the cache via _Elementor > Tools > General > Clear
   Cache_, but unfortunately, the issue persists even after doing that.
 * I’ll continue following up through the support ticket on your website, as you
   suggested. Looking forward to any updates from your development team regarding
   compatibility with Elementor 3.28.4.
 * Thanks again for your support.
 * Best regards,
   Jhonny Rúbio
 *  Plugin Contributor [Madhusudan](https://wordpress.org/support/users/madhusudandev/)
 * (@madhusudandev)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/compatibility-issue-css-broken/#post-18478630)
 * Hello @jhonnyrubio,
   Thank you for the update.I can see that you’ve already contacted
   our support team, and they’ve provided guidance on this issue. Based on their
   findings, it appears that the problem is related to the content or configuration
   on your website itself.
 * We appreciate your patience and cooperation as our support team continues to 
   assist you through the ticket.
 * Thanks again for your understanding.
 * Best regards,
   Madhusudan

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Compatibility Issue – CSS Broken’ is closed to new replies.

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## Tags

 * [css](https://wordpress.org/support/topic-tag/css/)
 * [layout](https://wordpress.org/support/topic-tag/layout/)

 * 3 replies
 * 2 participants
 * Last reply from: [Madhusudan](https://wordpress.org/support/users/madhusudandev/)
 * Last activity: [11 months, 2 weeks ago](https://wordpress.org/support/topic/compatibility-issue-css-broken/#post-18478630)
 * Status: not resolved