Title: Compatibility issue
Last modified: January 7, 2025

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# Compatibility issue

 *  Resolved [brandoncampbell](https://wordpress.org/support/users/brandoncampbell/)
 * (@brandoncampbell)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/compatibility-issue-85/)
 * I am experiencing a critical compatibility issue between the **All In One WP 
   Security (AIOS)** plugin and the **Payment Plugins for Stripe WooCommerce** plugin
   by Payment Plugins, support@paymentplugins.com on my WordPress site. When both
   plugins are activated, my site encounters a critical error, and I am unable to
   proceed.
    - I have tried to Whitelisted Stripe IP Addresses
    - Checked and Disabled REST API Restrictions
    - Debugging and Log Analysis
    - Compatibility Testing
 * Any help would be great.
 * Thanks.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcompatibility-issue-85%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [archesis](https://wordpress.org/support/users/anchises/)
 * (@anchises)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/compatibility-issue-85/#post-18229764)
 * I agree – there seem to be some issues with AIOWP. WordPress catches an error
   within “All In One WP Security”.
 * The following combination works for me:
 * AIOWP 5.3.8 (is latest version)
   WooCommerce 9.4.3 (latest version: 9.5.1)WooCommerce
   Stripe-Gateway 8.9.0 (latest version: 9.0.0)WordPress 6.6.2 (latest version: 
   6.7.1)
 *  Plugin Support [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * (@hjogiupdraftplus)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/compatibility-issue-85/#post-18231211)
 * Hi [@brandoncampbell](https://wordpress.org/support/users/brandoncampbell/) [@anchises](https://wordpress.org/support/users/anchises/)
 * Can you please set `WP_DEBUG` to true in wp-config.php and add below constants
   to enable debug log.
 * [https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/](https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/)
 *     ```wp-block-code
       // Enable WP_DEBUG mode
       define( 'WP_DEBUG', true );
       ```
   
 *     ```wp-block-code
       // Enable Debug logging to the /wp-content/debug.log file
       define( 'WP_DEBUG_LOG', true );
       ```
   
 *     ```wp-block-code
       // Disable display of errors and warnings
       define( 'WP_DEBUG_DISPLAY', false );
       @ini_set( 'display_errors', 0 );
       ```
   
 * Then enable both plugin and browse the page it shows that critical error and 
   check if the below file have any related error logged.
 * `/wp-content/debug.log`
 * I will try create an internal ticket to check if we can replicate the issue from
   our end also.
 * Regards
 *  Plugin Support [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * (@hjogiupdraftplus)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/compatibility-issue-85/#post-18238306)
 * Hi [@brandoncampbell](https://wordpress.org/support/users/brandoncampbell/) [@anchises](https://wordpress.org/support/users/anchises/),
 * If I cross check both plugin installed do not have any fatal error as general.
 * [https://snipboard.io/JeSGoh.jpg](https://snipboard.io/JeSGoh.jpg)
 * Please let me know the exact issue / fatal error logged using the debug log.
 * It might be one of the below rules might be creating the issue.
 * 1) WP Security > Firewall > PHP rules tab > WP REST API Can you please uncheck
   the Disallow unauthorized REST requests: and save
   2) Deny bad query string – 
   WP Security > Firewall > Addition firewall rules tab. Deny bad query strings:
   uncheck the checkbox and save3) Advanced char filter – WP Security > Firewall
   > Addition firewall rules tab. Enable advanced character string filter :uncheck
   the checkbox and save4) 5g firewall rules – WP Security > Firewall > 6G Blacklist
   firewall rules tab. Enable legacy 5G firewall protection uncheck the checkbox
   and save5) 6g firewall rules – WP Security > Firewall > 6G Blacklist firewall
   rules tab. Enable 6G firewall rules – uncheck the checkbox and save.
 * Regards
 *  [archesis](https://wordpress.org/support/users/anchises/)
 * (@anchises)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/compatibility-issue-85/#post-18254094)
 * Thanks for the responses and sorry for not being able to test it.
 * Prior to reading your last message I reset the AIOWPS settings to:
   Disallow unauthorized
   REST requests: UncheckDeny bad query strings: CheckEnable advanced character 
   string filter: CheckEnable legacy 5G firewall rules: UncheckEnable 6G firewall
   rules: Check
 * I also upgraded plugins to:
   WooCommerce: 9.5.2WooCommerce Stripe-Gateway: 9.1.1(
   which is a different plugin than “Payment Plugins for Stripe WooCommerce”)
 * The error doesn’t occur anymore.
 *  Plugin Support [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * (@hjogiupdraftplus)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/compatibility-issue-85/#post-18256429)
 * Hi [@anchises](https://wordpress.org/support/users/anchises/),
 * Glad to know with the specified plugin version used, There is no error occurs.
 * Regards

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Compatibility issue’ is closed to new replies.

 * ![](https://ps.w.org/all-in-one-wp-security-and-firewall/assets/icon-256x256.
   png?rev=2798307)
 * [All-In-One Security (AIOS) – Security and Firewall](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/)
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 * 5 replies
 * 3 participants
 * Last reply from: [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/compatibility-issue-85/#post-18256429)
 * Status: resolved