Title: compatibility issue
Last modified: April 15, 2021

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# compatibility issue

 *  Resolved [Webster_R](https://wordpress.org/support/users/webster_r/)
 * (@webster_r)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/compatibility-issue-52/)
 * Hi! after updating woocommerce to 5.x I noticed a bunch of bugs throughout my
   website so I started deactivating every plugin one by one to figure out which
   one was conflicting with woocommerce latest version and turns out it was cartbounty
   pro. Theres a positive thing I notice is that all of the annoying admin notifications
   from wordpress were gone, but also I cant use any wordpress feature that opens
   up a lightbox, for example I cant use the quickview button on my orders panel
   etc. I was wondering if you guys are aware of that incompatibility issue and 
   if theres a workaround
 * regards
    -  This topic was modified 5 years, 1 month ago by [Webster_R](https://wordpress.org/support/users/webster_r/).

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Contributor [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * (@nauriskolats)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/compatibility-issue-52/#post-14322876)
 * Hi [@webster_r](https://wordpress.org/support/users/webster_r/)
 * Thanks for reaching out here.
    What is the version of CartBounty you are currently
   using?
 * Best,
    Nauris
 *  Thread Starter [Webster_R](https://wordpress.org/support/users/webster_r/)
 * (@webster_r)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/compatibility-issue-52/#post-14322902)
 * Im currently using
    cartbounty pro 6.6.1 wordpress 5.7.1 woocommerce 5.2.1
 *  Plugin Contributor [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * (@nauriskolats)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/compatibility-issue-52/#post-14322918)
 * Ok, that was what I was thinking about. Please use this form: [https://www.cartbounty.com/get-premium-support/](https://www.cartbounty.com/get-premium-support/)
   to get in touch with us as WordPress policy does not allow us to support our 
   Pro version in this support forum.
    But briefly – you are using a really outdated
   version that has not been tested with the latest WooCommerce and WordPress versions.
   Current version that is out is CartBounty Pro v9.3.
    -  This reply was modified 5 years, 1 month ago by [Nauriskolats](https://wordpress.org/support/users/nauriskolats/).
 *  Thread Starter [Webster_R](https://wordpress.org/support/users/webster_r/)
 * (@webster_r)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/compatibility-issue-52/#post-14322941)
 * thanks but why do I not see an option to update mine then? 🙁
 *  Plugin Contributor [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * (@nauriskolats)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/compatibility-issue-52/#post-14322949)
 * Please use the form to reach us 🙂
 *  Thread Starter [Webster_R](https://wordpress.org/support/users/webster_r/)
 * (@webster_r)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/compatibility-issue-52/#post-14323077)
 * ok, I will, but I had already submitted a ticket like 5 days ago and had no answers,
   thats why I tried it here, but thanks anyway
 *  Plugin Contributor [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * (@nauriskolats)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/compatibility-issue-52/#post-14323251)
 * Thank you, I have been informed that we have received your message and a reply
   has been provided. Let me know if you have not received it.
 * Warm regards,
    Nauris
 *  Plugin Contributor [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * (@nauriskolats)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/compatibility-issue-52/#post-14326313)
 * Hi [@webster_r](https://wordpress.org/support/users/webster_r/), just checking
   in to make sure that all is ok as I haven’t heard back from you neither here 
   nor via our support channel. Have you received the email from our support specialist?
 * Thanks

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘compatibility issue’ is closed to new replies.

 * ![](https://ps.w.org/woo-save-abandoned-carts/assets/icon-256x256.gif?rev=2768009)
 * [CartBounty - Save and recover abandoned carts for WooCommerce](https://wordpress.org/plugins/woo-save-abandoned-carts/)
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 * 8 replies
 * 2 participants
 * Last reply from: [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/compatibility-issue-52/#post-14326313)
 * Status: resolved