Meta Slider
[resolved] Compatibility issue? (4 posts)

  1. piltdownman
    Posted 2 years ago #

    Just tried to use MetaSlider on a current Canvas install and it blocked uploads of images to new posts. Love the plugin, but need to solve this issue. When attempting to upload new images (or using current images in Library) nothing happens. Upload fails without an error, and now upload occurs....




  2. Matcha Labs
    Plugin Author

    Posted 2 years ago #

    Hi Ron,

    Please could you disable Meta Slider and confirm that the uploads work again?

    Meta Slider shouldn't interfere with any other plugins or themes, it should only do "its stuff" on the Meta Slider admin page. If it is somehow making changes elsewhere then I'll need to look into it. The first step is just to confirm 100% that Meta Slider is causing the problem.


  3. piltdownman
    Posted 2 years ago #

    Tom -

    I reactivated the Meta Slider this morning and we are once again able to upload images.

    I had deactivated various other plugins one at a time (initially) to check to see which might be causing the problem -- and the issue went away when I turned off MS, which is why that looked like the culprit. But perhaps it was some other combination of factors or a WP config problem.

    Thanks for the very fast support reply! I'll keep on eye on this and alert you if I see any further wonkiness.


  4. Matcha Labs
    Plugin Author

    Posted 2 years ago #

    Just for completeness, Ron got back to me about this and it was a problem with a Tooltip plugin.

    Setting to resolved.

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