Title: Compatibility error
Last modified: May 25, 2018

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# Compatibility error

 *  Resolved [mpbaweb](https://wordpress.org/support/users/mpbaweb/)
 * (@mpbaweb)
 * [8 years ago](https://wordpress.org/support/topic/compatibility-error/)
 * Please see URL. The theme style is overriding my popup style
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcompatibility-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Theme Author [ThemeZee](https://wordpress.org/support/users/themezee/)
 * (@themezee)
 * [8 years ago](https://wordpress.org/support/topic/compatibility-error/#post-10321836)
 * Hi there,
 * Thanks for using Smartline.
 * You have to be more specific and provide an URL to your website with the popup.
 * And usually plugins have to make sure that they use their own namespace for styling,
   not the theme. So in most cases, the plugin styling has to be fixed, not the 
   theme styling.
 * Best,
    Thomas
 *  Thread Starter [mpbaweb](https://wordpress.org/support/users/mpbaweb/)
 * (@mpbaweb)
 * [8 years ago](https://wordpress.org/support/topic/compatibility-error/#post-10321969)
 * The link above is very specific, and gives you the reason why I posted this here
   after having posted to the plugin forum. Did you actually follow it?
    This test
   page [https://www.mpba.org.uk/ztest-popup/](https://www.mpba.org.uk/ztest-popup/).
   The popup is supposed to look like the 2nd one
    -  This reply was modified 8 years ago by [mpbaweb](https://wordpress.org/support/users/mpbaweb/).
    -  This reply was modified 8 years ago by [mpbaweb](https://wordpress.org/support/users/mpbaweb/).
 *  Theme Author [ThemeZee](https://wordpress.org/support/users/themezee/)
 * (@themezee)
 * [8 years ago](https://wordpress.org/support/topic/compatibility-error/#post-10322153)
 * Ah, sorry I missed the links in that page.
 * Smartline is a very old theme and only adds paragraph styling to the normal post
   content, but uses a CSS reset everywhere else.
 * Therefore there is no default styling for the popup, like spacing between paragraphs.
   You have to add your own styling with CSS code for the popup.
 * Best,
    Thomas
 *  Thread Starter [mpbaweb](https://wordpress.org/support/users/mpbaweb/)
 * (@mpbaweb)
 * [8 years ago](https://wordpress.org/support/topic/compatibility-error/#post-10322299)
 * Ok. How do I do that?
 *  Theme Author [ThemeZee](https://wordpress.org/support/users/themezee/)
 * (@themezee)
 * [8 years ago](https://wordpress.org/support/topic/compatibility-error/#post-10322418)
 * This might sound silly, but you have to ask the plugin developers again.
 * They can tell you which classes and IDs there HTML code uses which you need to
   add some spacing.
 * Another alternative is to switch to one of our newer themes, which does not work
   with CSS resets.
 * Best,
    Thomas
 *  Thread Starter [mpbaweb](https://wordpress.org/support/users/mpbaweb/)
 * (@mpbaweb)
 * [8 years ago](https://wordpress.org/support/topic/compatibility-error/#post-10326020)
 * No, what is silly is your ‘CSS Reset’ whatever that is. Please update the Theme
   to current standards.
 *  Theme Author [ThemeZee](https://wordpress.org/support/users/themezee/)
 * (@themezee)
 * [8 years ago](https://wordpress.org/support/topic/compatibility-error/#post-10331019)
 * Yes, I totally agree. Smartline was developed in 2014 and we have long switched
   to CSS normalization for our newer themes.
 * However, we do not update the theme and never have, because changing the CSS 
   would possibly break a lot of customizations and child themes.
 * Sorry that I’m not able to provide a better answer here. You can always switch
   to a newer theme which isn’t 4 years old 🙂
 * Best,
    Thomas

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Compatibility error’ is closed to new replies.

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## Tags

 * [compatibility](https://wordpress.org/support/topic-tag/compatibility/)
 * [conflict](https://wordpress.org/support/topic-tag/conflict/)

 * 7 replies
 * 2 participants
 * Last reply from: [ThemeZee](https://wordpress.org/support/users/themezee/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/compatibility-error/#post-10331019)
 * Status: resolved