Plugin Author
Yani
(@yaniiliev)
If the compatibility check during the import process is taking a long time and not finishing, it could be an issue with the PHP max_execution_time setting. This setting determines the maximum amount of time a PHP script can run before it is terminated.
To increase the max_execution_time value, you can try the following steps:
1. Access your server using an FTP client or file manager provided by your hosting provider.
2. Find the php.ini file in the root directory of your WordPress installation. If you cannot find it, you can create a new file called php.ini in the same directory.
3. Add the following line at the end of the php.ini file:
max_execution_time = 600
This will increase the max_execution_time value to 600 seconds (10 minutes).
4. Save the changes to the php.ini file and exit the text editor.
After you have increased the max_execution_time value, try using the plugin again. If the issue persists, you may need to contact your hosting provider’s support team for further assistance.
I hope this helps!
