• Resolved filmboy999

    (@filmboy999)


    I am trying out the standard version ahad of subscribing and I have two issues.

    When I use the Impreza theme the signup form submits user details to the WP database but it does not update the completion page and therefore does not assign a membership to a user.

    This functionality works in the standard 2017 theme, but what does not work is including ACF forms in the signup this then just stalls.

    Ideally I need both problems fixed.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hello @filmboy999

    Hope you’re doing well!

    The Impreza theme is a premium theme, so please contact the theme’s developers, they should fix the issue.

    If on a site the Membership default registration is not used, and you’re using a plugin to create a custom registration page, like Gravity Forms, be sure to add the following code to your theme’s functions.php file so the Membership2 plugin knows about it:
    add_filter('ms_frontend_handle_registration', '__return_false');

    After registration, use the Login Redirect plugin to redirect user to a membership sign up page.

    Hope this helps!

    Kind regards,
    Nastia

    Thread Starter filmboy999

    (@filmboy999)

    Thanks for your quick response Nastia. I’ll check with Impreza.

    I am actually using the default registration page however there are a couple of additional ACF fields on there which seem to affect your membership registration process.

    Do I still need to use the filter?

    Thanks

    Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hello @filmboy999

    Hope all is well!

    The Membership 2 is not integrated with the ACF plugin and this might be causing an issue as you mentioned. Please try to remove these fields from registration (if possible) and see if the signup issue will be fixed.

    Instead of default Membership registration, you can use a custom one. Or if you have BuddyPress plugin (Membership 2 is integrated with BuddyPress), use BuddyPress default registration that will allow adding registration custom fields from User > Profile Fileds (make sure to activate “BuddyPress Integration” add-on).

    In case you will choose to use custom registration these lines needs to be added at the bottom of functions.php:
    add_filter('ms_frontend_handle_registration', '__return_false');
    This code will force the WordPress site not to use Membership 2 default registration. At the same time, make sure that the Custom Registration page is still selected in the Membership 2 > Settings > General, rather than the default one created by the Membership2 plugin.

    Let me know if you have any further questions!

    Cheers,
    Nastia

    Thread Starter filmboy999

    (@filmboy999)

    Hi,

    Do you have any information as to how to create custom registration pages and what needs to be included in addition to standard WordPress requirements.

    I have now signed up for your full membership BTW. 🙂

    Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hey @filmboy999,

    Hope you’re well.

    Did you try BuddyPress integration like Nastia said? You can create extra fields with that like normally do in BuddyPress. So maybe it can solve your needs.

    And also if you sign up for our membership and using pro version you can contact us through live chat support.

    Cheers,
    Oguz

Viewing 5 replies - 1 through 5 (of 5 total)
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