Compare plugin problem – Garten theme

  • Zan

    (@gorecwp)


    2 years, 9 months ago

    The Garten theme author told us that we need to contact you about the problems we have with compare plugin. So when we try to add the product to compare from the category page it doesn’t work. Only loading icon is displayed.

    I think this is a theme problem but they still told me that I must contact you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Alessio Torrisi

    (@alessio91)

    2 years, 9 months ago

    Hi there,
    I can’t replicate the issue by my side, I can add products to the compare any time I tried.
    Can you enable debug mode on your site and check if any issue is reported in the file debug.log?
    Let me know.

    Thread Starter Zan

    (@gorecwp)

    2 years, 9 months ago

    No issues in the log file but whenever I try to add products to compare list I always get just that loading circle on the category pages. If I’m on the single product page it works.

    Plugin Support Giuseppe Madaudo

    (@askmagic)

    2 years, 9 months ago

    Hi there,
    i’ve just tried on shop page, on category page and so on, and all works good for me. Please look this screenshot

    Which browser are you using?

Viewing 3 replies - 1 through 3 (of 3 total)
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