Hi @mikaelakub,
Thank you very much for reaching out to us.
I have carefully reviewed your message and understand your concern.
It’s possible that the option to open a popup after clicking the “Compare” button might be disabled on your website. Could you please try enabling it?
Here is a screenshot of the option for your convenience: https://tppr.me/kTT0ZY
This should resolve the issue. Please let me know how it goes.
Wishing you a fantastic day ahead!
Hi @mikaelakub,
Thank you so much for your patience. I am truly sorry for the delayed response. It was our weekend over here.
Could you please clarify what happened after turning the option on?
If the issue persists, we kindly encourage you to create a ticket in our dedicated support center.
https://woolentor.com/contact/
Our support team will thoroughly investigate the issue and provide you with an effective solution 🙂
Looking forward to helping you soon.
Wishing you a wonderful day ahead!
Hi, sorry for late answer. Problem is same on pop-up. When I click on one product it will automatic open pop-up. I dont know where to turn off. We dont want to automatic open after one click on button “compare”..And why it is not showing when is something in compare list change button from compare to added to compare list..
Hi @mikaelakub,
I appreciate you reaching out to us and clarifying your needs.
At the moment, our plugin doesn’t have the option you are looking for. When a product is added, it opens within a popup or on a comparison page.
That said, please rest assured that your request has been noted, and our development team will do their best to implement the requested feature in a future update.
If there’s anything else we can assist you with, please don’t hesitate to let us know. We’re always here to help.
Wishing you a wonderful day ahead!
