Title: Compatibility issues causing a mess.
Last modified: May 1, 2020

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# Compatibility issues causing a mess.

 *  [Matt](https://wordpress.org/support/users/mvincik/)
 * (@mvincik)
 * [6 years ago](https://wordpress.org/support/topic/comparability-issues-causing-a-mess/)
 * Hello,
 * We have an issues on a clients site that uses AfterPay and Klaviyo. The problem
   is that these two plugins conflict as they are anonymously using WooCommerce 
   Hooks. The outcome is no matter is the customers pay through AfterPay or PayPal,
   they are able to check out just fine but then get an abandon cart email. As you
   can imagine, this is causing serious problems because customers think that the
   client didn’t get the order and then call to ask them what the deal is. This 
   happens randomly too.
 * Please let us know if you can assist.
    -  This topic was modified 6 years ago by [Matt](https://wordpress.org/support/users/mvincik/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [Afterpay](https://wordpress.org/support/users/afterpayit/)
 * (@afterpayit)
 * [6 years ago](https://wordpress.org/support/topic/comparability-issues-causing-a-mess/#post-12774831)
 * Hi [@mvincik](https://wordpress.org/support/users/mvincik/),
 * Thank you for your message.
 * The team would be happy to assist with an investigation. Please submit a dedicated
   support request from the Afterpay Help Centre here:
    - [https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406](https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406)
 * A team member will then reach out to you within 1 business day.
 * Thank you.

Viewing 1 replies (of 1 total)

The topic ‘Compatibility issues causing a mess.’ is closed to new replies.

 * ![](https://ps.w.org/afterpay-gateway-for-woocommerce/assets/icon.svg?rev=3261877)
 * [Afterpay Gateway for WooCommerce](https://wordpress.org/plugins/afterpay-gateway-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/afterpay-gateway-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/afterpay-gateway-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/afterpay-gateway-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/afterpay-gateway-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/afterpay-gateway-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Afterpay](https://wordpress.org/support/users/afterpayit/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/comparability-issues-causing-a-mess/#post-12774831)
 * Status: not resolved