Support » Plugin: Compact WP Audio Player » Compact WordPress Audio/Music Player Plugin – Audio not playing

  • Hi,
    I can see the control for the player but the audio doesn’t play.
    Here is my shortcode:

    [sc_embed_player volume=”100″ fileurl=”″]

    The link to my site is

    I don’t see any errors. Where would I find them?

Viewing 15 replies - 1 through 15 (of 29 total)
  • Hi,
    The plugin works on my iPhone just not desktop version with all major browsers. (ie, chrome, firefox).

    I just had the same issue and found that my problem was caused by the CSS I had written for this plugin, specifically for the element “#sm2-container”.

    Hope that helps you.

    Thanks for your reply. :).

    I haven’t written any css for this plugin just the css for the theme.

    I did deactivate all of my plugins but that didn’t help either. :(.

    Wish I had other suggestions for you. I only downloaded this plugin this morning.

    Hope you find your solution.

    Do you have a link to your site?

    Yes it’s

    thanks for your help!

    I can’t help much, but I did compare yours to my setup. Nothing raised a red flag for me. Maybe try it on a page by itself to see if you can get it to work at all. I doubt there is a problem with having it in a table, but who knows.

    Not sure why it works on my iPhone but not my desktop. My theme isn’t standard. (Don’t have the standard header.php, footer.php..) Just an index.php and template files for each of my pages. Maybe that’s causing a problem. Not sure why it would work on my iphone with that theme setup and not my desktop.


    I will try one page and build from there.

    That’s how mine was. Worked on my phone, but not the desktop.

    I would not think it’d be your theme since, as you said, the same theme is used on your phone and it is working there. I guess it would not be caused by “tables” either, using that logic. The only difference between your phone and the desktop is probably some CSS. (it’s all I can think of being different) I’m just grasping at straws.

    Good luck with this.

    It must be my css because I created a template and just used the style sheet with the body of the html document being short code.

    Still didn’t work.

    I was running the javascript debugger and received the following error while running internet explorer 10

    ‘soundManager’ is undefined

    I deleted the version of the plugin I had and downloaded v1.6 again of the compact player and reactivated. Still the same error.

    Please advise.

    Where are you downloading it from? the repository or the author’s site? (I got my, working copy, from the repository.)

    I got mine from the repository:
    Tried changing browser modes to ie9 from ie10 still the same javascript error.

    Looking in the comments section of the author’s page for this plugin I found this exchange. It isn’t a solution, but might help in finding the issue.

    Jerrod Long says:
    April 4, 2013 at 11:35 pm
    I am trying to utilize your plugin but it isn’t showing either button and I am getting a “Uncaught ReferenceError: soundManager is not defined”

    I tried deactivating then reactivating the plugin but that didn’t help.

    I am on WP 3.5.1


    …and this was the reply
    admin says:
    April 5, 2013 at 2:17 am
    @jerrod, do you have a URL of a webpage where I can go and see this error? It is likely that the webpage has other JavaScript errors that is preventing this plugin’s JS code from working correctly.

    I ran the debugger on the page that I created that has no javascript that I have introduced and still get the same error. :(.

    Thanks for your help. I posted a question on the authors page but I have not heard back from him.


Viewing 15 replies - 1 through 15 (of 29 total)
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