Title: Community Trigger not working
Last modified: August 22, 2016

---

# Community Trigger not working

 *  Resolved [Bucky](https://wordpress.org/support/users/rmaler1/)
 * (@rmaler1)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/community-trigger-not-working/)
 * Hi,
 * The Community Trigger “Send a Friendship Request” is not working. It simply doesn’t
   register. If I send a friend request, nothing happens. I am using the latest 
   version of Badgeos, Badgeos Community, and my theme is BuddyBoss. Any help would
   be appreciated.
 * Thanks,
 * Ryan
 * [https://wordpress.org/plugins/badgeos-community-add-on/](https://wordpress.org/plugins/badgeos-community-add-on/)

Viewing 10 replies - 1 through 10 (of 10 total)

 *  [Michael Beckwith](https://wordpress.org/support/users/tw2113/)
 * (@tw2113)
 * The BenchPresser
 * [11 years, 3 months ago](https://wordpress.org/support/topic/community-trigger-not-working/#post-5716913)
 * What settings are you using for the achievement? How are you checking whether
   it does anything or not?
 * I have tested with a basic achievement whose only step is to send a friendship
   request and I’m earning both the step created, as well as the whole achievement
   associated. It appears to be working for me.
 *  Thread Starter [Bucky](https://wordpress.org/support/users/rmaler1/)
 * (@rmaler1)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/community-trigger-not-working/#post-5716917)
 * Earned by: Completing Steps
 * Max Earning: 1
 * Required Steps:
 * Require: Community Activity –> Send a Friendship Request
    1 time(s)
 * And I have the Badgeos Congratualtions Modal plugin, so I get a pop up for accepting
   a friend request and a couple other community triggers, but not Send a Friend
   Request. Also, I checked the back end to see if there was a point change or achievement
   given in the user profile and none was.
 *  [Michael Beckwith](https://wordpress.org/support/users/tw2113/)
 * (@tw2113)
 * The BenchPresser
 * [11 years, 3 months ago](https://wordpress.org/support/topic/community-trigger-not-working/#post-5717083)
 * Have you tried it without the Congrats plugin installed/active as well?
 * Also curious if this test user has earned it before but then you deleted the 
   achievement for testing purposes. The max earning value would prevent re-earning
   things, if I recall right, as that’s also stored on user meta, in a different
   meta key.
 *  Thread Starter [Bucky](https://wordpress.org/support/users/rmaler1/)
 * (@rmaler1)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/community-trigger-not-working/#post-5717122)
 * I tested your concerns above just now. I disabled the Congrats plugin and it 
   did not work. I also created a new user and tested the trigger, and again it 
   did not work. Strange.
 * Accept a Request, Join a Group, Activate Account, Post to Activity Stream, and
   Upload a Profile Picture all work perfectly. Those are the only other Community
   Triggers I am using.
 *  [Michael Beckwith](https://wordpress.org/support/users/tw2113/)
 * (@tw2113)
 * The BenchPresser
 * [11 years, 3 months ago](https://wordpress.org/support/topic/community-trigger-not-working/#post-5717146)
 * Frustrating when it’s working fine for me, but not for you, as well.
 * Is this a site that’s on a server I’d be able to access, and if yes, are you 
   willing to let me log in as an admin to see what may be going on?
 *  Thread Starter [Bucky](https://wordpress.org/support/users/rmaler1/)
 * (@rmaler1)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/community-trigger-not-working/#post-5717148)
 * Michael,
 * Yes the website is accessible. I can set you up an admin account and get you 
   the log in info. You can then go ahead and do your thing. This is something I
   am currently working on in private, so how can I get the log in information to
   you for your eyes only?
 * Bucky
 *  [Michael Beckwith](https://wordpress.org/support/users/tw2113/)
 * (@tw2113)
 * The BenchPresser
 * [11 years, 3 months ago](https://wordpress.org/support/topic/community-trigger-not-working/#post-5717166)
 * send some login credentials to michael @ webdevstudios.com
 *  Thread Starter [Bucky](https://wordpress.org/support/users/rmaler1/)
 * (@rmaler1)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/community-trigger-not-working/#post-5717202)
 * Michael,
 * I didn’t want you to think I was ignoring your response. I have had a slightly
   higher priority issue come up with a potential business partner. I am currently
   dealing with that. However, this is obviously something that is also very important
   because its going to be a common achievement. When I rap things up on the business
   end I hope it would be okay to contact you then. Shouldn’t take long, hopefully
   just a few days. Thanks for the help so far, I have saved your email address.
 *  [Michael Beckwith](https://wordpress.org/support/users/tw2113/)
 * (@tw2113)
 * The BenchPresser
 * [11 years, 3 months ago](https://wordpress.org/support/topic/community-trigger-not-working/#post-5717206)
 * No worries. Whenever you can.
 *  [Michael Beckwith](https://wordpress.org/support/users/tw2113/)
 * (@tw2113)
 * The BenchPresser
 * [10 years, 11 months ago](https://wordpress.org/support/topic/community-trigger-not-working/#post-5717338)
 * Any updates to this support request?

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Community Trigger not working’ is closed to new replies.

 * ![](https://ps.w.org/badgeos-community-add-on/assets/icon-256x256.png?rev=1437049)
 * [BadgeOS Community Add-on](https://wordpress.org/plugins/badgeos-community-add-on/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/badgeos-community-add-on/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/badgeos-community-add-on/)
 * [Active Topics](https://wordpress.org/support/plugin/badgeos-community-add-on/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/badgeos-community-add-on/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/badgeos-community-add-on/reviews/)

 * 10 replies
 * 2 participants
 * Last reply from: [Michael Beckwith](https://wordpress.org/support/users/tw2113/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/community-trigger-not-working/#post-5717338)
 * Status: resolved