Support » Plugin: Geolocation IP Detection » Community Support here – and where to get paid support

  • Plugin Author Benjamin Pick


    The plugin as well as the support here is provided on a best-effort basis. I am getting an E-Mail notification of every thread, and if there are fatal errors or other critical bugs, I try to fix it within a few days. If it is a question that can be solved by reading the documentation, I tend to respond a month later (or not at all) – yes, that’s not professional, but on the other hand, this plugin is explicitely aimed at developers, not end-user. So glad that sometimes other users lend a hand for these type of threads, thx!

    Currently I cannot offer paid/premium support, as my day job isn’t dev-related. So it all depends on how busy I am with my normal life ๐Ÿ˜‰ If you need dev help, your best option is to hire a freelancer for this. Dear freelancers, if you want to be contacted for this type of support because you are using this plugin anyway, please leave your contact information below.

    Oh, and I’m always happy to cooperate on Pull Requests! So if you need a new feature, talk with me about it on Github:

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thanks for clearing this up. I used to be worried that you gave up on this plugin. Glad to hear you’re still working on it on your free time. If you ever stop updating this plugin due to other priorities, please make an announcement. Hopefully, someone else can continue the legacy.

    Just out of curiosity, if you’re not a developer at your day job, what do you do for a living? With your talent, I bet you could be make a fortune licensing software like this.

    Plugin Author Benjamin Pick


    Your comments feel flattering ๐Ÿ˜‰ It would be hard to live off open source software though. I’m employed for PR in a house of prayer, so also doing their website but also a lot of other stuff.

    But would you be interested to contribute by doing first-level support or improving the documentation (e.g. with more examples)?

    And yes, unlike the other wordpress plugins I made, this plugin has become quite popular & cannot easily be replaced by a different one due to the API differences. I think the main reason why I am still supporting this plugin (although I myself don’t use it currently on any on my websites) is because it feels rewarding to lead such a project long-term, I have learned so much (e.g. on tools and how different PHP configurations can be). So if other developers like to contribute features or similar, I’m more than open for cooperation.

    I will add a file to fill in all the details on how somebody can get involved into this project, if he/she wants to.

    sure thing! I’m not a developer and things have been pretty hectic lately cause of corona. But, on my free time I can certainly help.

    First thing I’d like to do is make an FAQ sticky on the forum. I’d consolidate the github faq with some of the questions from the forum. I think it’ll be easier for future users.

    Plugin Author Benjamin Pick


    Busy: Yes I can imagine

    FAQ – yes, sounds great.

    The reason why I don’t like the forum so much for documention is that you can only edit your text for 24h or so – but copying and re-pasting would work. And if there is no new post for 1 year or so, there cannot even be added a new post for it.
    Or we have the original at Github and then copy it from time to time to the forum? I think long-term this would be the best solution. You would only need a github account, then you can start editing the FAQ (I can help you with the markdown if needed.)

    Hello guys, I need some help with my site I dont know im willing to pay to anyone who can help me use this plugin in my site please?

    Plugin Author Benjamin Pick


    You can always use a freelancer platform to find a short-term or long-term partner, see

Viewing 6 replies - 1 through 6 (of 6 total)
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