Support » Plugin: Dokan - Best WooCommerce Multivendor Marketplace Solution - Build Your Own Amazon, eBay, Etsy » Commission is deducted per product and not the order

  • Resolved Himani Lotia

    (@imani3011)


    Hi,

    The global/vendor wise commission is getting calculated for each product whereas I want only commission to be calculated once per order.

    Please, can you help me to achieve this?

    Note: Product wise and category wise commission are inactive

    Thanks,
    Himani

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @imani3011,

    The global commission or the vendor wise commission is calculated as per the order. In case there is any mistake you have noticed on the calculation please share some details and allow us to check in more detail.

    Category and product-wise commission features are included in the paid version of plugin.

    If you need us to check your site in detail, I will request you to contact here.

    Thanks 🙂

    Thread Starter Himani Lotia

    (@imani3011)

    Indeed category and product-wise commission isn’t present. Only dokan-lite is installed.
    I went through the dokan documentation, on that basis I mentioned category and product-wise commission.

    If vendor wise commission is set to type flat and rate €2 and in cart there are two products product 1(Rate – €5) and product 2(rate – €10), total order amount is €15 then the admin commission is displayed as €4 and vendor earning is displayed as €11

    Hello @imani3011,

    By default, the commission fee is applied per product/item. In order to apply the fee per order, proper customization will require.

Viewing 3 replies - 1 through 3 (of 3 total)
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