Support » Fixing WordPress » Comments vanished from blog and from dashboard

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  • Moderator t-p

    (@t-p)

    Yahoo may be experiencing database problems.
    Have you discussed this issue with Yahoo?

    Hi, Tara — thank you. And yes, I have been in touch with Yahoo, but so far, I’m hearing how they don’t support WordPress. I’m trying to get them to see this as a database issue rather than a WordPress issue. Any key words or terms to drop with Yahoo customer service would be much appreciated.

    In the meantime, do any other likely explanations come to mind?

    Moderator t-p

    (@t-p)

    Before trying all sorts of other troubleshooting steps, first find out what’s going on at your server.

    You were right on the money, Tara — it was a Yahoo database issue. It’s been fixed, and all is well (except for a few lost comments following a “corrupted entry”). Thanks for your encouragement and support.

    Marking this one as resolved…

    Moderator t-p

    (@t-p)

    You are welcome 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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