Title: Comments time out
Last modified: August 30, 2016

---

# Comments time out

 *  [LuciFit](https://wordpress.org/support/users/lucifit/)
 * (@lucifit)
 * [11 years ago](https://wordpress.org/support/topic/comments-time-out/)
 * One of my blog followers told me he took some time to carefully compose a comment
   to my latest post – but when he clicked on “post” WordPress told him the comments“
   timed out”. I use Jetpack comments, by the way and I’ve never heard of this. 
   He had saved the comment and when he cut and pasted the comment back in, it also
   said “timed out”. This poor fellow had to re-do his comment 4x before it actually
   went through! Help, please? This would be a nightmare if others are having this
   problem. I fear I am losing potential discussions left and right.
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [11 years ago](https://wordpress.org/support/topic/comments-time-out/#post-6253975)
 * A time-out could indeed happen if you were to write the comment and wait a few
   hours before to submit it, but it shouldn’t happen with a comment you’ve just
   pasted into the comment form.
 * Could you post your site URL here, so I can have a look?
 * If you want it to remain private, you can also contact us via this contact form:
   
   [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/)
 * Thanks!
 *  Thread Starter [LuciFit](https://wordpress.org/support/users/lucifit/)
 * (@lucifit)
 * [11 years ago](https://wordpress.org/support/topic/comments-time-out/#post-6254027)
 * Hi there. THANK YOU for your help!
    This is really important to me.
 * My site is: [http://LuciFit.com](http://LuciFit.com)
    My reader said he took 
   maybe 25 minutes to compose his post. Then the copy and paste just led him directly
   to another time out.
 *  Plugin Contributor [csonnek](https://wordpress.org/support/users/csonnek/)
 * (@csonnek)
 * Happiness Rocketeer 🚀
 * [11 years ago](https://wordpress.org/support/topic/comments-time-out/#post-6254028)
 * Can you contact your hosting provider and explain to them that we are unable 
   to access your blog via cURL, which is needed in order to use Jetpack on your
   site.
 * You can let them know we tested the following:
 * 1. Check for access to xmlrpc.php via browser:
    `http://lucifit.com/xmlrpc.php`
 * That test returned “XML-RPC server accepts POST requests only.” which is a valid
   result.
 * 2. Check for access via cURL by running the following command from the command
   prompt:
    `curl -A "Jetpack by WordPress.com" -is -H 'Content-Type: text/xml' --
   data '<?xml version="1.0"?><methodCall><methodName>demo.sayHello</methodName>
   <params></params></methodCall>' 'http://lucifit.com/xmlrpc.php' && echo`
 * The cURL test returned the following invalid result:
 *     ```
       HTTP/1.1 408 Request Timeout
       Connection: close
       Pragma: no-cache
       cache-control: no-cache
       Content-Type: text/html
       Content-Length: 514
       ```
   
 * Please provide the information above to your hosting provider so that they can
   correct the server settings to allow cURL access.
 * Once you sort out that issue, please disconnect and reconnect Jetpack to refresh
   your connection settings – that should sort out the timeout issue with the comment
   form.
 * Let me know if you have any questions.
 *  Thread Starter [LuciFit](https://wordpress.org/support/users/lucifit/)
 * (@lucifit)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/comments-time-out/#post-6254050)
 * Hi there. It took me a little while to get to doing this. But when I did, my 
   host (GoDaddy) said they have nothing to do with cURL and I need to Google it
   and figure it out myself.
    Honestly, I use WP because I’m not a programmer. There’s
   got to be a better fix for this.
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 11 months ago](https://wordpress.org/support/topic/comments-time-out/#post-6254051)
 * I’m afraid there isn’t much we can do on our end. As long as GoDaddy blocks access
   to your site’s XML-RPC file, you won’t be able to use plugins that use the file
   to connect to third-party services, like Jetpack.
 * I would suggest contacting GoDaddy again, and pointing them to this thread. They
   can also [contact us directly](http://jetpack.me/contact-support/) if they need
   more details.
 *  Thread Starter [LuciFit](https://wordpress.org/support/users/lucifit/)
 * (@lucifit)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/comments-time-out/#post-6254054)
 * Hi there,
 * I finally got to someone who knows what he’s doing and he showed me how to look
   up the cURL info. It seems to already be accessible. You can see it here under
   the cURL info: [http://lucifit.com/phpinfo.php](http://lucifit.com/phpinfo.php)
   [](http://lucifit.com/phpinfo.php)
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 10 months ago](https://wordpress.org/support/topic/comments-time-out/#post-6254055)
 * Although cURL is available, that doesn’t necessarily mean that your site’s XML-
   RPC file can be queried via cURL.
 * Unfortunately, we still get the same error reported by my colleague Carolyn above
   when we try to query your site’s XML-RPC file.
 * Could you forward that thread to GoDaddy, and ask them to post here or [contact us directly](http://jetpack.me/contact-support/)
   if they need more details to fix that problem?
 * Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Comments time out’ is closed to new replies.

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## Tags

 * [comment](https://wordpress.org/support/topic-tag/comment/)
 * [time-out](https://wordpress.org/support/topic-tag/time-out/)

 * 7 replies
 * 3 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/comments-time-out/#post-6254055)
 * Status: not resolved