• Resolved marcellomig

    (@marcellomig)


    Hi, I am writing on behalf of the UmbriaJournal technical staff where we have implanted your plugin fixed, but we have a problem
    We have added the #comments tag to bring down the article content along with the sidebars. It works well in articles that don’t have comments yet. In the posts, where readers’ comments are inserted, these, going down, disappear and are no longer seen. What do we have to do? We congratulate you on this very useful plugin
    regards
    Ujcom Staff

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Thomas M

    (@webzunft)

    Hey marcellomig,

    thanks for reaching out.

    I checked the link, but am not sure what I should see. There is a lot of whitespace, but no comment form or comments.

    So I checked two other pages to see if I can spot a difference to identify the problem. This page, has a sticky comment form at the bottom, which behaves as I would expect it.

    Is there another page I can compare the original one with to see more clearly what you mean is broken?

    Thanks,
    Thomas

    Thread Starter marcellomig

    (@marcellomig)

    Hi, ok, now we send you – to better understand what the problem is – a video in mp4. We send it with wetransfer and you can download it. From there you will understand, sure, what our problem is. We are very keen to solve it.
    Regards

    https://we.tl/t-zzHHaKiZef

    Plugin Author Thomas M

    (@webzunft)

    Thank you, now I see the issue. I will get back to you when I have an explanation or solution.

    Thanks,
    Thomas

    Plugin Author Thomas M

    (@webzunft)

    Hey @marcellomig,

    thanks for your patience.

    We might have found the solution. I just uploaded a development version for you to test it out.

    Please let me know if it comes with the expected behavior.

    Thanks,
    Thomas

    Thread Starter marcellomig

    (@marcellomig)

    Thank you

    Thread Starter marcellomig

    (@marcellomig)

    Grazie infinite. E’ perfetto! Ora funziona bene e abbiamo risolto un problema che avevamo da 10 anni. Grazie, grazie e grazie
    CEO
    Marcello Migliosi

    Plugin Author Thomas M

    (@webzunft)

    Thank you!

    If you find a minute, I would really appreciate a motivating and positive review for Fixed Widget.

    Thanks,
    Thomas

Viewing 7 replies - 1 through 7 (of 7 total)
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