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Comments + Sidenotes Issue (2 posts)

  1. owenprescott
    Member
    Posted 1 year ago #

    I would like to use comments on two post types and sidenotes on one post type...

    comments: posts + portfolio
    sidenotes: posts

    The problem is that when I disable sidenotes for [portfolio] then sidenotes disables on [posts] too. As I understand both systems should work independently yet it seems I can only get pages to show both comment systems together. Any ideas how to solve this issue? I'm using both WordPress plugins.

    Also I believe the sidenotes info button at the top seems to disrupt the CSS layout of my theme, is it possible to disable the button? This would be a useful feature in the settings.

    https://wordpress.org/plugins/livefyre-sidenotes/

  2. Livefyre
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Owen. Skyler from the Livefyre team here. Thanks for bringing this to our attention, and sorry to hear about the issue with your setup.

    Both plugins definitely offer the option to be disabled on certain areas. Do you happen to know if you're seeing the same issue for the separate Comments plugin as well? We'd like to know if this is affecting both plugins or just Livefyre Sidenotes.

    In the short term, a bit of CSS can maybe be used to help with the display issues perhaps.

    Feel free to let us know about the Comments plugin here or contact support[at]livefyre[dot]com for more in-depth troubleshooting.

    Looking forward to getting this figured out for you, and thanks again for the heads up!

    Skyler

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