Plugin Support
SergeM
(@serge00)
Hello @mlyonpajaronian
Please, adjust the following Anti-Spam settings to avoid errors 403:
- WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings →
- → set the option “Use AJAX for JavaScript check” to “Off” →
- → set the option “Use static keys for JS check” to “On” →
- → set the option “Set cookies” to “On” →
- → set the option “Add a CleanTalk Pixel to improve IP-detection” to “Off” →
- → set the option “Check email before POST request” to “Off” → Save Changes.
Then clear your website cache.
Did it help?
Hi Serge, This did not work. Still forbidden on my browser.
https://pajaronian.com/wp-comments-post.php
Plugin Support
SergeM
(@serge00)
Could you send us your webserver error log? It could be found in your hosting account.
You can send the log either via email:
support@cleantalk.org
Or create a private ticket:
https://cleantalk.org/my/support/open
Hi SergeM, I figured out the issue. This code was added to my .htaccess file? Would CleanTalk add this if I had misconfigured it?
</IfModule>
# Security
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^wp-comments-post.php - [F,L]
</IfModule>
Hello @mlyonpajaronian
The Anti-Spam plugin does not make changes to .htaccess file.
(@mlyonpajaronian)
1 year, 10 months ago
Cleantalk has been working very well protecting my comments form. It stopped and now just shows forbidden message.
403 Forbidden
You don’t have permission to access this resource.
I have tried several of the solutions from this forum.
Set cookies: (On) Store data in the website database (alternative mechanism) ALSO set the option “Set cookies” to “Off”
Use static keys for JavaScript check (On)
Use Anti-Spam by CleanTalk JavaScript library (On)
The page I need help with: [log in to see the link]