Title: comments not publishing
Last modified: September 23, 2016

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# comments not publishing

 *  [fatimajesus](https://wordpress.org/support/users/fatimajesus/)
 * (@fatimajesus)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/comments-not-publishing-2/)
 * It is not possible to publish a comment on my 2 sites atuavidanosastros.com and
   aprendizdeastrologia.com since some weeks. The form to comment is there but, 
   when we click to send, it gives a 404 ‘ups, that page does not exist». also, 
   related posts don’t work. We can see them when previewing the post but after 
   publishing, they don’t appear. I found today that my Ip addresses are blacklisted
   in 4 lists : Black list nameUpdate time, minDescription (TXT)zen.spamhaus.org15https://
   www.spamhaus.org/query/ip/166.62.109.21cbl.abuseat.org35Blocked – see [http://www.abuseat.org/lookup.cgi?ip=166.62.109.21sbl-xbl.spamhaus.org15https://www.spamhaus.org/query/ip/166.62.109.21xbl.spamhaus.org15https://www.spamhaus.org/query/ip/166.62.109.21](http://www.abuseat.org/lookup.cgi?ip=166.62.109.21sbl-xbl.spamhaus.org15https://www.spamhaus.org/query/ip/166.62.109.21xbl.spamhaus.org15https://www.spamhaus.org/query/ip/166.62.109.21)
   
   although my sites are not compromised, but i heve a share hosting and other site
   is spaming and redirecting . My hosting told me that would fix this as soon as
   possible and I don’t know if this has something to do with this problem.Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [fatimajesus](https://wordpress.org/support/users/fatimajesus/)
 * (@fatimajesus)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/comments-not-publishing-2/#post-8215922)
 * Although i am having some issues with wordfence plugin, I decided that security
   is more important and reinstalled the plugin. Made a scan and the plugin sent
   me an alert about unknown files at wp includes : Could not delete file wp-includes/
   theme-compat/comments-popup.php. The error was: unlink(/home/content/p3pnexwpnas03_data03/
   06/2972006/html/wp-includes/theme-compat/comments-popup.php): Permission denied
   
   I could not fix this issue. Someone can give any insights about this? thanks
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [9 years, 10 months ago](https://wordpress.org/support/topic/comments-not-publishing-2/#post-8235572)
 * Hi there!
 * I tried to leave a comment on one of your sites, and got the error you mentioned.
   This is most likely caused by one of the 2 security plugins you use on your site,
   Better WP Security or WordFence.
 * I’d suggest deactivating one of them first. You probably don’t need 2 security
   plugins on the same site. You can select the one you prefer based on the different
   options you’ve enabled in each plugin.
 * Once you’ve deactivated and deleted the plugin you won’t be using, try leaving
   a comment again. If the issue still exists, check the remaining plugin’s options,
   and try turning each option off, one at a time, until you find what’s causing
   the issue.
 * Let me know how it goes.
 * > Made a scan and the plugin sent me an alert about unknown files at wp includes:
   > Could not delete file wp-includes/theme-compat/comments-popup.php. The error
   > was: unlink(/home/content/p3pnexwpnas03_data03/06/2972006/html/wp-includes/
   > theme-compat/comments-popup.php): Permission denied
   >  I could not fix this issue.
   > Someone can give any insights about this? thanks
 * I’d recommend that you get in touch with the WordFence team about this, as they’ll
   be more familiar with that error.
 * Another alternative would be to reinstall WordPress from scratch, as your current
   installation seems to include files that were removed from WordPress a few versions
   again.

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/comments-not-publishing-2/#post-8235572)
 * Status: not resolved