Title: Comments not processing
Last modified: August 19, 2016

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# Comments not processing

 *  Resolved [clipnyc](https://wordpress.org/support/users/clipnyc/)
 * (@clipnyc)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/comments-not-processing/)
 * I have a blog where my student interns post their replies in the comments section.
   One of the students is having difficulty posting – she says that when she hits“
   submit comment”, an error message pops up that says: “Error: please enter a valid
   email address.” She says otherwise, the rest of the window is blank.
 * Any thoughts on what’s going on and what I can do to fix the problem? Might it
   be related to the fact that she has a gravatar associated with her email account?

Viewing 1 replies (of 1 total)

 *  [dpeach](https://wordpress.org/support/users/dpeach/)
 * (@dpeach)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/comments-not-processing/#post-1531240)
 * I know this is pedantic, but is she entering a valid email address in the comment
   area? I have friends who use yahoo and aol who write down their email address
   as: whatever@yahoo, or whatever@aol and forget to put the .com on the end. It
   is worth a check.
 * Other than that, I don’t know. I have never had any problems with my gravatar
   address.

Viewing 1 replies (of 1 total)

The topic ‘Comments not processing’ is closed to new replies.

## Tags

 * [Comments](https://wordpress.org/support/topic-tag/comments/)
 * [email](https://wordpress.org/support/topic-tag/email/)
 * [valid](https://wordpress.org/support/topic-tag/valid/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [dpeach](https://wordpress.org/support/users/dpeach/)
 * Last activity: [15 years, 10 months ago](https://wordpress.org/support/topic/comments-not-processing/#post-1531240)
 * Status: resolved

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