comments missing (4 posts)

  1. hubbers
    Posted 5 years ago #

    I tried to upgrade recently but my version of mysql was too old. after much debate with host i was told that i could not get a later version of mysql for many months.

    so i rolled back the code and everything looked fine and i had 3000 comments before i turned askimet back on and rechecked for spam.

    today (a week later) I looked at my site a and ALL of my comments are missing!! I have done a simple test and the site can save one comment.

    any ideas?

    url http://www.hubbers.com


  2. esmi
    Forum Moderator
    Posted 5 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems?

    - repaired/checked your database?

  3. hubbers
    Posted 5 years ago #

    good questions, thanks for the reply.

    I have already done the following:

    deactivated all pluggins and that didn't fix it.

    deleted all inactive pluggins

    these didn't work so i have turned all pluggins back on

    from your suggestions i have switched themes to classic and that didn't help so i put it back on default.

    for the last suggestion '- repaired/checked your database?' how shoudl i go about this?


  4. esmi
    Forum Moderator
    Posted 5 years ago #

    You should be able to access your database using something like phpMyadmin. If you're not sure what (if any) database management tools you have access to, ask your host for assistance.

    Do you have any recent database backups?

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