Support » Plugin: Jetpack by WordPress.com » Comments Greeting Text not changing

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  • Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi!

    That’s because, at least right now when I checked, you don’t seem to be using Jetpack comments. Is the module active on your site? Please reactivate it so I can have a look. Thanks!

    Yes they were and they are on both domains activated. I can click on learn more and on configure. When I click on configure it takes me to discussion settings. There I see Jetpack Subscription settings:

    Jetpack Subscriptions Settings:

    I checked follow blog and follow comments, they are shown, no problem here.

    Then I see Jetpack comments:
    greeting text:
    color scheme:

    Whatever I do or change on the last two, it doesn’t matter nothing changes.

    Thanks for your reply btw, hopefully you can help…..

    Cheers,
    Victor

    Plugin Contributor Richard Archambault

    (@richardmtl)

    I had another look, and it seems that Jetpack comment may be activated, but that your theme isn’t displaying them. Have a look at our support doc here:

    http://jetpack.me/support/comments/troubleshooting-jetpack-comments/

    If you are still unable to get Jetpack comments to show, let me know.

    Thanks Richard, you put me on the right direction! I had to look a little further how to exaclty change the comments.php code but I found it here:

    How to Replace Standard Comment Form with Jetpack’s in iThemes Builder

    It now functions as it should.

    Many thanks for the support!

Viewing 4 replies - 1 through 4 (of 4 total)
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