Title: Comments filter problems Last modified: August 24, 2016 --- # Comments filter problems * Resolved [Raevenne](https://wordpress.org/support/users/raevenne/) * (@raevenne) * [10 years, 11 months ago](https://wordpress.org/support/topic/comments-filter-problems/) * I’ve enabled the Comments Filter options, including the GASP Protection and the Comments Cooldown, yet I don’t see either when viewing the comments form on my site as shown here: * [http://fabricbias.com/2015/02/hoffman-1895-bali-batik-swatches-electric-quilt/](http://fabricbias.com/2015/02/hoffman-1895-bali-batik-swatches-electric-quilt/) * This is a multi-site installation of WordPress, and I’ve network activated the Simple Security Firewall plugin. * I also have the original GASP plugin installed, and have tested it separately to make sure that there’s not a caching issue of some sort, and as soon as I activate the original GASP plugin the checkmark box is visible. * Can you help? * [https://wordpress.org/plugins/wp-simple-firewall/](https://wordpress.org/plugins/wp-simple-firewall/) Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/) * (@paultgoodchild) * [10 years, 11 months ago](https://wordpress.org/support/topic/comments-filter-problems/#post-6065978) * Hi, * Sorry for the trouble here… I’ve loaded the site and it’s showing for me. * You’re likely viewing this as a logged-in user so it wont show. The assumption is that logged-in users have already verified themselves with the site and don’t need to go through the rigors of the comment SPAM filter. * Certainly, if you’re using the login protection features of the plugin and user sessions, it’s not likely that logged-in users are going to be the type to be posting spam. Further, spambots themselves would never be logged-in. * Hope that helps, and sorry for any confusion there! 🙂 * Thread Starter [Raevenne](https://wordpress.org/support/users/raevenne/) * (@raevenne) * [10 years, 11 months ago](https://wordpress.org/support/topic/comments-filter-problems/#post-6065986) * Oh I completely understand the issue with being logged in, which is why I tested it in another browser where I’m not logged in! * I usually use Firefox, so I’ve viewed the site in IE and Safari now, and still I am not seeing the checkbox or the message on the comment button. Further, I was just able to post a test comment to the page without waiting for the delay time to pass, or checking the box. I just checked the site on my iPad as well, and still nothing. * Not sure how to proceed! * Thread Starter [Raevenne](https://wordpress.org/support/users/raevenne/) * (@raevenne) * [10 years, 11 months ago](https://wordpress.org/support/topic/comments-filter-problems/#post-6065990) * So this is interesting: * I cleared the cache on my iPad and turned off the WiFi connection, and then visited the page. I now see the checkbox and when I loaded the page I saw the message on the comment button as well. * I’ve cleared the cache in IE and Firefox, yet still see nothing. * At this point, chalking this up to caching issues _somewhere _I guess! * Sorry to send up the flare–thanks for the quick response and help. 🙂 * Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/) * (@paultgoodchild) * [10 years, 11 months ago](https://wordpress.org/support/topic/comments-filter-problems/#post-6066009) * Hmm… yea, that sounds like a strange caching issue you’re seeing there. I think you might still be considered logged-in for whatever reason. * Have you white listed your IP address per-chance? That would also knock-off the firewall features for you… * Thread Starter [Raevenne](https://wordpress.org/support/users/raevenne/) * (@raevenne) * [10 years, 11 months ago](https://wordpress.org/support/topic/comments-filter-problems/#post-6066024) * Ha! That’s the issue then, the IP white listing. That would be why I could see everything only after setting my iPad to use the cellular data instead of my WiFi which would obviously use my IP address. * Again, sorry to send up the flare–even more so now that I’ve realized it was just me being dense and forgetting about the IP white listing. * Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/) * (@paultgoodchild) * [10 years, 11 months ago](https://wordpress.org/support/topic/comments-filter-problems/#post-6066031) * No problem at all… it’s better to ask and check 🙂 Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Comments filter problems’ is closed to new replies. * ![](https://ps.w.org/wp-simple-firewall/assets/icon-256x256.png?rev=3054572) * [Shield: Blocks Bots, Protects Users, and Prevents Security Breaches](https://wordpress.org/plugins/wp-simple-firewall/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-simple-firewall/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-simple-firewall/) * [Active Topics](https://wordpress.org/support/plugin/wp-simple-firewall/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-simple-firewall/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-simple-firewall/reviews/) * 6 replies * 2 participants * Last reply from: [Paul](https://wordpress.org/support/users/paultgoodchild/) * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/comments-filter-problems/#post-6066031) * Status: resolved