Add Link to Facebook
[resolved] Comments disappeared (3 posts)

  1. adiWP
    Posted 3 years ago #

    Hey, after I changed my App Id connected with your plugin.
    All my comments disappeared...when I associated the old one again...they were still missing. Please your help a.s.a.p
    My website: http://www.dib.co.il
    Regards, Adi


  2. M66B
    Posted 3 years ago #

    If you switch Facebook app ID's, you will have to authorize the plugin again.
    Comments are imported for a week after the post date by default.
    Look into plugin admin settings tab to change this.

    For your next support question or follow up on this question, please go here: http://forum.faircode.eu/

  3. adiWP
    Posted 3 years ago #

    Thanks, please make your instructions more clear:
    1. I authorize the new Facebook app ID - Is that what you meant?
    2. In the admin tab the Facebook communication timeout is 15 seconds...Is that what you meant for Comments are imported?
    Thanks, Adi

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