• Resolved kerriqueen

    (@kerriqueen)


    My readers have informed me that whenever they try to post a comment on my blog, it says that the service is temporary unavailable. I went to do a test comment and it says the same for me. I am using Jetpack’s comment system. This has been an issue for 24-hours.

    https://wordpress.org/plugins/jetpack/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Jeffro

    (@jeffr0)

    Are you using Dreamhost to host your site?

    Thread Starter kerriqueen

    (@kerriqueen)

    Yes I am using DreamHost.

    Jeffro

    (@jeffr0)

    Ok. Comments should be working fine now. This post explains what happened.

    http://wptavern.com/the-combination-of-jetpack-and-dreamhost-security-settings-lead-to-lost-comments

    Mika Epstein

    (@ipstenu-dh)

    DreamHost Rep

    If you’re still having this, please open a ticket and tell us it’s a jetpack issue.

    We THOUGHT we rebooted everything who had the problem (forcing the new, fixed, rules down, but clearly we missed a couple). Sorry about that. I need a nap :/

    Thread Starter kerriqueen

    (@kerriqueen)

    Thank you for your help! The issue is resolved. 🙂

    vitorhugo

    (@vitorhugo)

    I guess jetpack has the same issue with Bluehost as well… Even when I have a logger user, the system doesn’t recognized.

    Plugin Contributor Richard Archambault

    (@richardmtl)

    vitorhugo, do you still have this issue? If so, have you asked Bluehost for assistance?

    vitorhugo

    (@vitorhugo)

    @richardmtl: I opened a ticket asking if they change something…

    I did try a “clean run” (basic theme and no plugins, except jetpack). The issue is same, for me, an endless “Submitting Comment…” and the comment is lost.

    Waiting for the reply

    vitorhugo

    (@vitorhugo)

    Well, bluehost replied. But… in between occurs the jetpack security issue. And they didn’t respond what I asked.

    But, in the middle as this looked a little deeper in my installation (the comments apparently are working now) and I guess some issue with my security plugin and a blocked xmlrpc in .htaccess file (I think).

    Anyway, now is working! I guess.

Viewing 9 replies - 1 through 9 (of 9 total)
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