Jetpack by WordPress.com
Comments and contact form buggy (2 posts)

  1. Runningblonde
    Posted 2 years ago #

    For the last few days, it seems like my comments and contact form have been buggy. I keep getting duplicate comments, which makes me think that my readers are having a hard time submitting. One reader was kind enough to email me the error he got:

    "Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.
    Apache Server at asideofsweet.com Port 80"

    I would appreciate any help on this issue! Thank you!



  2. Brandon Kraft
    Happiness Engineer
    Plugin Contributor

    Posted 2 years ago #

    Hi Kelly,

    The error suggests that something on your server failed when we tried to post the comment to your site. Could you check your server's error log and pass any errors to me?

    If you're not sure how to access your error log, your hosting provider should be able to help you locate it.


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