Title: Commenters Cannot Register Last modified: August 21, 2016 --- # Commenters Cannot Register * [Olivia](https://wordpress.org/support/users/hipphooray88/) * (@hipphooray88) * [12 years, 5 months ago](https://wordpress.org/support/topic/commenters-cannot-register-1/) * Commenters are asked to register and when they do, they are led to an “Unavailable” page. Here is my site: [http://olivetjournal.com](http://olivetjournal.com) * Please see my Discussion Setting panel here (this is a test site): * [http://test.olivetjournal.com/?p=11&preview=true](http://test.olivetjournal.com/?p=11&preview=true) * Please tell me what I did wrong. * Thank you. Viewing 9 replies - 1 through 9 (of 9 total) * [leejosepho](https://wordpress.org/support/users/leejosepho/) * (@leejosepho) * [12 years, 5 months ago](https://wordpress.org/support/topic/commenters-cannot-register-1/#post-4305038) * Do you have “Anyone can register” checked at Dashboard > Settings > General? * Thread Starter [Olivia](https://wordpress.org/support/users/hipphooray88/) * (@hipphooray88) * [12 years, 5 months ago](https://wordpress.org/support/topic/commenters-cannot-register-1/#post-4305039) * Yes * [leejosepho](https://wordpress.org/support/users/leejosepho/) * (@leejosepho) * [12 years, 5 months ago](https://wordpress.org/support/topic/commenters-cannot-register-1/#post-4305041) * What does “test site” mean? I likely cannot help straighten things out, but did this problem just recently begin? * Thread Starter [Olivia](https://wordpress.org/support/users/hipphooray88/) * (@hipphooray88) * [12 years, 5 months ago](https://wordpress.org/support/topic/commenters-cannot-register-1/#post-4305043) * Thank you for trying. * Test site means that I have this extra site to try out my editing, such as child theme. I just used it to show the screen shot. That is all. It has nothing to do with my main site’s problem. Only to show the picture. * I believe, it started since I ticked the “Users must be logged in to comment.” * But, I did that to stop spam. But, why would they go to “Unavailable” page? * Thread Starter [Olivia](https://wordpress.org/support/users/hipphooray88/) * (@hipphooray88) * [12 years, 5 months ago](https://wordpress.org/support/topic/commenters-cannot-register-1/#post-4305049) * My guess is that when I choose to have only users comment, the attempting commenter must be registered to my site as a user, then, he/she has to be logged in at that time. * When a non-registered person attempt to comment, the “Unavailable” page shows up. * Is there anyway I could leave a message there? or I just have to unstick the choice? * I’d appreciate any help. * [leejosepho](https://wordpress.org/support/users/leejosepho/) * (@leejosepho) * [12 years, 5 months ago](https://wordpress.org/support/topic/commenters-cannot-register-1/#post-4305095) * > Test site means that I have this extra site to try out my editing… > I believe, > it started since I ticked the “Users must be logged in to comment.” But, why > would they go to “Unavailable” page? * “Users must be logged in to comment.” should lead to a login page or box where a registration link should also appear if registration is allowed, and I am suspecting“ extra site” might be what is making all of that “Unavailable”. Is that a completely separate site or how did you set that up? * > Is there anyway I could leave a message there? or I just have to unstick the > choice? * “Users must be logged in to comment.” could be changed to something else, but I would first get things working as they should. * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 5 months ago](https://wordpress.org/support/topic/commenters-cannot-register-1/#post-4305096) * Try deactivating ALL plugins and switching to the default theme to start troubleshooting this. * Thread Starter [Olivia](https://wordpress.org/support/users/hipphooray88/) * (@hipphooray88) * [12 years, 5 months ago](https://wordpress.org/support/topic/commenters-cannot-register-1/#post-4305097) * [@leejosepho](https://wordpress.org/support/users/leejosepho/) Thank you for the suggestion. However, my test site is in a **subdomain** with another WP 3.7.1. And, again, it has NOTHING to do with my main site. NOT CONNECTED AT ALL. Also, the problem was there before I set up the test site a week ago. * It was just to show my panel. * [@wpyogi](https://wordpress.org/support/users/wpyogi/) OK. I have just done that few days ago for ANOTHER problem, which was about video auto embed not working FROM THE BEGINNING (version 3.5.1) with no success. That was a lot of work. I appreciate your help but I am not about to do that again. I am not well, disabled. If I mess it up, I will not be able to fix them, and my blog would be gone. I will have to ask someone to try to sign in, and it is not possible to do that so many times. Again, I thank you for your help, but I am not able to follow your suggestion at this time. * There is something wrong with my site that causes all kinds of irregularity ( I have not even reported many of them) that cannot be fixed by me, a BEGINNER. * There is no reported issues with the theme I am using either. * How can I find a pro I can hire and fix whatever the weird things that are going on? * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 5 months ago](https://wordpress.org/support/topic/commenters-cannot-register-1/#post-4305098) * > How can I find a pro I can hire and fix whatever the weird things that are > going on? * You could post a job listing here: * [http://jobs.wordpress.net/](http://jobs.wordpress.net/) * Or look here: * [http://directory.codepoet.com/](http://directory.codepoet.com/) * If you need additional help here, please start a new thread (link to this one if relevant) – as [we have to close threads on the topic of hiring people](http://codex.wordpress.org/Forum_Welcome#Offering_to_Pay)– as they attract too much spam. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Commenters Cannot Register’ is closed to new replies. ## Tags * [cannot register](https://wordpress.org/support/topic-tag/cannot-register/) * [comment](https://wordpress.org/support/topic-tag/comment/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 9 replies * 3 participants * Last reply from: [WPyogi](https://wordpress.org/support/users/wpyogi/) * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/commenters-cannot-register-1/#post-4305098) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics