Support » Plugin: Better Notifications for WP » comment vs reply (duplicate)

  • Resolved axelibarroule

    (@axelibarroule)


    Hello there,
    I am finally Setting up your plug-in. Great one btw!

    Could you Maybe help me with a Tiny issue?

    I have notifications for “New comment” So, I get an email everytime someone comments on an article. this is Wonderful!

    The Problem is that I also created a second notification for Comment replies.
    So, I get two emails everytime someone replies a comment.

    Is there a way to fix this? Thanks so much!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @axelibarroule,
    Thanks for your message.

    So this may happen but the best way to limit this is to only set your Comment Replies to go to the Post Author, providing that the post author is different to the Admin.
    Otherwise, it’ll be probably best to only have the New Comment notifications enabled and not to use the Comment Reply notifications.

    The reason why they both exist is because site admins may want to know about all comments but post authors may only want to know about comments on their own articles.

    Hope this helps and makes sense.

    Hi voltronik,
    thank you so much for your Reply.

    I understand.

    If I may wish for something in a future update, that would be an “exclude comment’s author”

    thanks a lot. great work!

    Plugin Author bnfw

    (@voltronik)

    Hi @axelibarroule,
    You should be able to use the ‘Do not send this Notification to the User that triggered it’ tick box for this on the New Comment notifications.

    Hope this helps.

Viewing 3 replies - 1 through 3 (of 3 total)
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