Title: Comment notification with split web/email hosting
Last modified: December 5, 2017

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# Comment notification with split web/email hosting

 *  Resolved [lrnarasimhan](https://wordpress.org/support/users/lrnarasimhan/)
 * (@lrnarasimhan)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/comment-notification-with-split-web-email-hosting/)
 * I have a personal WP blog via HostGator’s shared hosting; v4.9.1 and the Suits
   theme. The site is configured to notify me by email when a comment is posted 
   but so far I have never received such a message. This is not a huge deal because
   there are very few comments but it would be nice to get an email when the occasional
   one does come in.
    Additional observation: If I try to change my administrative
   email address, I don’t get a confirmation email there and the change doesn’t 
   go through.
 * I am wondering if this could be due to my using a separate hosted email service
   instead of HostGator as my email provider; e.g. no outgoing mailserver is configured
   so WP can’t send mail. If that is the case, is there a way to tell WP which SMTP
   server to use? I don’t see a way to set that up the SMTP address within the cPanel
   site administration tool.
 * Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcomment-notification-with-split-web-email-hosting%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 6 months ago](https://wordpress.org/support/topic/comment-notification-with-split-web-email-hosting/#post-9753473)
 * There are a number of SMTP plugins — [https://wordpress.org/plugins/search/smtp](https://wordpress.org/plugins/search/smtp)
 *  Thread Starter [lrnarasimhan](https://wordpress.org/support/users/lrnarasimhan/)
 * (@lrnarasimhan)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/comment-notification-with-split-web-email-hosting/#post-9753709)
 * Thank you for the suggestion. Never occurred to me to check for plugins to do
   this! I’m trying one now.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Comment notification with split web/email hosting’ is closed to new replies.

## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [lrnarasimhan](https://wordpress.org/support/users/lrnarasimhan/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/comment-notification-with-split-web-email-hosting/#post-9753709)
 * Status: resolved

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