Support » Plugin: Jetpack by » Comment notification email "in response to" name problems

  • Resolved John


    Hello all, when readers of my blog sign up to receive notifications of comments on a blog post, they receive a “comment notification email,” which list their comment, and it says who the comment was “in response to,” which should of course list my name (as the author) since they responded to me in their comment.

    However, the name in the comment notification emails is actually the admin’s name who signed up my website in our web hosting/domain company, and not my name. This is strange since I have my name listed everywhere in WordPress, and the admin’s name is nowhere.

    Does anyone know how I can change who is listed in the “in response to” section of the comments notification email?

    I will copy and paste the comment notification email below as well to help. Thanks so much!


    New comment on [Website Name]

    [Commentor’s Name] commented on [Article Name].

    in response to [Name of Web Hosting/Domain Admin, But Should Be My Name]:

    [Snippet of Blog Post]

    [The Comment They Left]

    Reply Comments
    Want less email? Modify your Subscription Options.


Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeremy Herve


    Jetpack Mechanic

    Could you go to the Jetpack menu in your dashboard, disconnect from thanks to the button in the top right corner, and then reconnect to with your own account?

    Let me know if it helps.



    Doing that, coupled with filling out my profile on completely fixed the issue. You, my friend, are a genius 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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