Comment Form and Footer are Missing on Some Posts. (5 posts)

  1. FashionNextDoor
    Posted 3 years ago #


    Let me first start by saying, I am not a coder or a programmer, so please go easy on me. :)

    Just recently, I have started to have an issue with only certain posts where the comment form, navigational links, and the entire footer at the bottom of my posts goes missing.

    The funny thing is all of this stuff had to be there at one point because these posts actually have comments already. I can see the comments in my dashboard, but not when I am viewing the actual post. The link is there at the top that says X number of comments, but when you click it, you are directed to the bottom of the page and nothing is there. I don't know why why the comment form, comments, and footer would have all the sudden disappeared.

    Note, I do use Intense Debate for comments, and I have tried disabling that plugin, but that did not resolve the problem. I've also made sure that all my other plugins are up-to-date.

    I don't even know where to start with resolving this issue...

    Thank you,

  2. esmi
    Forum Moderator
    Posted 3 years ago #

    Unless you provide a link to a page demonstrating the problem, no one will be able to offer much in the way of assistance.

  3. FashionNextDoor
    Posted 3 years ago #

  4. esmi
    Forum Moderator
    Posted 3 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    If it does turn out to be a theme issue (and I suspect it will be), you need to seek support from this commercial theme's vendors.

  5. FashionNextDoor
    Posted 3 years ago #

    Thanks, Esme! I'll have to try those things when I get off work. I also think it might be my theme...and I am dreading having to deal with that.

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