Title: Comment Error Last modified: August 21, 2016 --- # Comment Error * Resolved [Eris Principle](https://wordpress.org/support/users/eris-principle/) * (@eris-principle) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/) * Our website is Finger-Play.net, a game app review site. Right now the only way people can comment is through Firefox, they can’t seem to do it while using Chrome. I’ve deactivated all the plug-ins and it still doesn’t work. I don’t even get a error message, just a simple white screen. Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/topic/comment-error-14/page/2/?output_format=md) [→](https://wordpress.org/support/topic/comment-error-14/page/2/?output_format=md) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318366) * Have you tried: * – deactivating **all** plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). * – switching to the default theme to rule out any theme-specific problems. * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F) by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems. * – re-uploading all files & folders – **except** the wp-content folder and wp- config.php & root .htaccess files – from a **fresh** download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. * Thread Starter [Eris Principle](https://wordpress.org/support/users/eris-principle/) * (@eris-principle) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318374) * Yeah, I did all that. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318378) * Can we see the site using the default Twenty Thirteen theme with **all** plugins deactivated? * Thread Starter [Eris Principle](https://wordpress.org/support/users/eris-principle/) * (@eris-principle) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318414) * Alright twenty thirteen theme and all plugins have been deactivated. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318429) * And…? * Thread Starter [Eris Principle](https://wordpress.org/support/users/eris-principle/) * (@eris-principle) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318430) * Nothing, I’m still getting the blank screen when I try commenting on chrome. Firefox works but not chrome. * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318431) * Have you tried reinstalling Chrome? * Thread Starter [Eris Principle](https://wordpress.org/support/users/eris-principle/) * (@eris-principle) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318434) * Yes, but it’s happening to everyone who visits the site. A friend had to text me that there’s a problem with chrome allowing comments. I checked and there is a problem with only chrome. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318437) * The site is not using the 2013 theme… * Thread Starter [Eris Principle](https://wordpress.org/support/users/eris-principle/) * (@eris-principle) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318438) * I checked it when the theme was changed 2 hours ago and it was still not working. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318439) * We really need to see it. * Thread Starter [Eris Principle](https://wordpress.org/support/users/eris-principle/) * (@eris-principle) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318440) * It’s already up. All plugins have been deactivated * Thread Starter [Eris Principle](https://wordpress.org/support/users/eris-principle/) * (@eris-principle) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318441) * [http://finger-play.net/](http://finger-play.net/) * Thread Starter [Eris Principle](https://wordpress.org/support/users/eris-principle/) * (@eris-principle) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318445) * I’ve also noticed that I can’t login into my admin panel while using chrome but with firefox everything works. I wonder if this problem is an offshoot of that. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 6 months ago](https://wordpress.org/support/topic/comment-error-14/#post-4318446) * It’s always possible that there’s a problem in your copy of Chrome. Not heard any feedback from the “Think Tank” yet. Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/topic/comment-error-14/page/2/?output_format=md) [→](https://wordpress.org/support/topic/comment-error-14/page/2/?output_format=md) The topic ‘Comment Error’ is closed to new replies. ## Tags * [comment](https://wordpress.org/support/topic-tag/comment/) * [screen](https://wordpress.org/support/topic-tag/screen/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 27 replies * 3 participants * Last reply from: [Eris Principle](https://wordpress.org/support/users/eris-principle/) * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/comment-error-14/page/2/#post-4318679) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics