Support » Plugin: WooCommerce » Comment count showing zero when reviews are there

  • Resolved harry_lime

    (@harry_lime)


    Before the last update, this was working fine. Now, if a review is left, the counter still says zero, even if you can view the reviews. It seems the counter is only registered now if you also leave a star rating.

    A good example is here: https://deadpulse.com/product/neon-angel-neon-light-district/
    Note, the reviews say zero but if you go into the tab, you can read 5 reviews. As I said before, this was not a problem before the last update.

    Additionally, older products are still showing the correct counts until I add reviews, in which case it reverts back to zero.

    I’m using the Avada theme and it appears that I have no conflicting plugins.

    Any ideas?

    • This topic was modified 1 year, 2 months ago by harry_lime.

    The page I need help with: [log in to see the link]

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Viewing 15 replies - 1 through 15 (of 22 total)
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