Support » Fixing WordPress » Comment box not showing

  • I’m sorry if this has been answered but i’ve been looking through the posts and even though some are listed as resolved they don’t actually say how they were resolved.

    I have gone through “settings”, “discussions”, checked the “allow comments” on the page, on the blog post settings both individually and in bulk and gone into the customization section of the theme and set it all to allow comments. I’m just trying to have a place for each blog post for people to comment.

    I even tried a plugin for comment forms, but it was actually a contact form–the text doesn’t remain visible on the blog, it just gets submitted. Also, I have jetpack and checked to allow comments.

    I think somehow the form itself is missing. When i go to “comments” on the left side it doesn’t open up a dialogue box for other options (like a dashboard, form or settings).
    Help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    well, there are two health checks and i tried them both. one said my php was only 7.0 and it should be 7.2. tried to update that in bluehost and now i my blog posts have disappeared. still no comment form.

    Moderator t-p

    (@t-p)

    have you tried disabling all plugins and change the theme?

    Yes, I disabled everything and went to one of the default themes with no luck. I’m in a live chat with bluehost right now to see if they can set my site back to yesterday because I cannot get my posts back. And then i’ll go back to trying to find out why i can’t get a comment form. i checked the theme css and the comment form is in there so i can’t figure out why it doesn’t show up. though I don’t read code I was looking for anything that would suggest the form be invisible. couldn’t find anything.

Viewing 4 replies - 1 through 4 (of 4 total)
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