Support » Fixing WordPress » Comment box is displayed aobve contents

  • Hello.
    I found strange layout in my website.
    (I have created a website recently)

    To summarize, I have 2 problems.

    1. Category name Comment box appear before product list.
    2. If I leave comment, it actually works, however it leads me to “error page”

    1. Layout problem

    Category name and comment box appear first before actual contents which I find it reversed layout.
    I had same layout problem with my postings or blogs,
    I fixed that problem by editing “archive.php”
    I am not sure if this helps for better understanding of my problem,
    I am using “freesia excellent” theme.

    Once I edited archive.php file and moved comment box code down,
    blog contents began to show on top.
    However editing archive.php did not affect my product category pages which is under “shop”.

    2. After leaving comment, if I click “submit” then it shows error page.
    “page cannot be found”
    However comment was successfully registered.

    Please help me what I should to correct this problem.
    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Please contact your theme support directly, it’s best to ask from those who know it the most.

    Go here
    https://themefreesia.com/support/

    or here
    https://wordpress.org/support/theme/excellent

    Since the theme demo doesn’t have the mentioned problems, so the culprits are what had been done to the edited theme file(s) and it’s hard to go figure the details. If it were me, I’d delete the theme from WP (save it somewhere first if you want to keep it for future reference), and then re-upload the fresh unedited copy of the theme. Doing this, generally all the settings won’t be lost because it’s stored in database. But as mentioned above, it’s best to ask directly at theme support.

    Hi, thank you for answer.
    I tried to delete current theme and re-uploaded it,
    but it did not work.
    When I uploaded original theme, it got even more messy.
    Layout broken even from main index.
    I am not sure what I did as I edited a lot of things.
    I’d better leave the same question on theme forum.

    Thanks anyway.

Viewing 2 replies - 1 through 2 (of 2 total)
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