Title: Comment area not working Last modified: April 6, 2020 --- # Comment area not working * Resolved [ChilleX5](https://wordpress.org/support/users/chillex5/) * (@chillex5) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/) * Hello, Please I need your help with my blog. The comment field of my blog works fine until I installed and activated w3 total cache. If I deactivate the plugin, the comment field appears but once I reactivate the plugin, the comment field disappears. Please, how can I solve this issue? Thank You. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcomment-area-not-working%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/) * (@vmarko) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12638762) * Hello [@chillex5](https://wordpress.org/support/users/chillex5/) * I am sorry about the issue you are experiencing with your comment area not being unavailable and I am happy to assist you with this. Is W3 Total Cache currently active on your website? Also what settings do you have enabled in Performance >General settings? Thank you! * Thread Starter [ChilleX5](https://wordpress.org/support/users/chillex5/) * (@chillex5) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12639742) * Thank you. W3 total cache is currently enabled on my site. As for the general settings, everything is as it show be. please see the screenshot attachments I sent to you via email. * Which part of the settings, could have caused this issue? * Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/) * (@vmarko) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12639890) * Hello [@chillex5](https://wordpress.org/support/users/chillex5/) * Thank you for the information. In some cases, some settings should not be enabled or potentially you need to tweak some settings. I’ve inspected your website and I can see that you are using Autoptimize to minify. Is minify enabled in W3 Total Cache? If so you should disable it as using more than one minify solutions can cause a lot of conflicts. Thank you! * Thread Starter [ChilleX5](https://wordpress.org/support/users/chillex5/) * (@chillex5) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12640504) * I have disabled the minify in w3 total cache and have cleared the cache. But the problem is still the same * Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/) * (@vmarko) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12640562) * Hello [@chillex5](https://wordpress.org/support/users/chillex5/) * Is the HTML minify enabled in AO? Thank you! * Thread Starter [ChilleX5](https://wordpress.org/support/users/chillex5/) * (@chillex5) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12641465) * Hello Marko, Thank you very much. It was actually clashing with AO. So, I disabled the HTML caching in AO and enabled the minify in w3 total cache. The comment field. Is now showing. * Thanks very much * Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/) * (@vmarko) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12641526) * Hello [@chillex5](https://wordpress.org/support/users/chillex5/) * You are most welcome! * W3 Total Cache and AO are working well together but in some cases, it may cause a conflict. We would really appreciate it if you could take a minute and post a review [here](https://wordpress.org/support/plugin/w3-total-cache/reviews/). This will help us to continue offering a top-notch product to users. Thanks! * Thread Starter [ChilleX5](https://wordpress.org/support/users/chillex5/) * (@chillex5) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12641625) * Thanks for the info. I have made a review * [soeblangdi](https://wordpress.org/support/users/soeblangdi/) * (@soeblangdi) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12679189) * Hello Sir, Good Evening. On my website, comments are not showing. When I logged out from user admin. It shows “You must be logged in to post a comment. What is this? Please solve this issue. * Problem site it’s under construction: [https://alquranonline.in/important-dua/](https://alquranonline.in/important-dua/) * In my earlier website, it shows perfectly. (first1.in) Comments – Email – Website * Above both sites, I’m using the OceanWP theme. * Thanks, Good Luck. - This reply was modified 6 years, 2 months ago by [soeblangdi](https://wordpress.org/support/users/soeblangdi/). * Thread Starter [ChilleX5](https://wordpress.org/support/users/chillex5/) * (@chillex5) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12679286) * The problem is from your settings. Log into your admin dashboard and follow these steps: 1. Settings 2. Discussions 3. Uncheck “Users must be registered and logged in to comment” 4. Save 5. Log out and check your comment. It should be showing now - This reply was modified 6 years, 2 months ago by [ChilleX5](https://wordpress.org/support/users/chillex5/). * [soeblangdi](https://wordpress.org/support/users/soeblangdi/) * (@soeblangdi) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12679424) * It’s done. Thanks * Thread Starter [ChilleX5](https://wordpress.org/support/users/chillex5/) * (@chillex5) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12680058) * You are welcome * [soeblangdi](https://wordpress.org/support/users/soeblangdi/) * (@soeblangdi) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12682459) * One more query. Pl, help me. I want to make my post like this below link. Pl look * [https://www.islamicfinder.org/hadith/ibn-majah/mosques-and-the-congregations/](https://www.islamicfinder.org/hadith/ibn-majah/mosques-and-the-congregations/) * Separate block in each thought. Or some of the short translation. How can I do it? Many thanks in advance. * Thread Starter [ChilleX5](https://wordpress.org/support/users/chillex5/) * (@chillex5) * [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12685094) * I will advice you to open another thread with this issue so more experienced people can help you - This reply was modified 6 years, 2 months ago by [ChilleX5](https://wordpress.org/support/users/chillex5/). Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Comment area not working’ is closed to new replies. * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806) * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/) * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq) * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/) * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/) * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/) ## Tags * [comment](https://wordpress.org/support/topic-tag/comment/) * [comment field](https://wordpress.org/support/topic-tag/comment-field/) * 14 replies * 3 participants * Last reply from: [ChilleX5](https://wordpress.org/support/users/chillex5/) * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/comment-area-not-working/#post-12685094) * Status: resolved