Title: Comm error 500: Internal Server Error
Last modified: August 24, 2016

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# Comm error 500: Internal Server Error

 *  Resolved [jongag1](https://wordpress.org/support/users/jongag1/)
 * (@jongag1)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/comm-error-500-internal-server-error/)
 * Hi again,
 * I’m almost done importing all nextgen photo’s.
    The photo’s from last year are
   much bigger than previous years.
 * Sometimes it happens a picture isn’t showing up in the album, but it’s in the
   folder which holds the original photo’s.
 * Via Album Admin, I try generating them by clicking:
    – Remake Files (after Source
   file) – Remake (after thumbnail file)
 * Remaking the thumbnail works sometimes en the same for remake files.
 * But many times I get a Comm error 500: Internal Server Error trying to.
    F.e.
   I’ve a photo with a thumbnail but no photo when you click it: The first picture
   from [this album](http://aquanauten.nl/albums/fotoalbum/wppaspec/oc2/lnnl/cv0/ab63)
 * I think the cause are the big photo’s and their resolutions.
 * Greetings,
    Age
 * [https://wordpress.org/plugins/wp-photo-album-plus/](https://wordpress.org/plugins/wp-photo-album-plus/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/)
 * (@opajaap)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/comm-error-500-internal-server-error/#post-5975862)
 * Please inspect the server error log ( not the wp error log ) for **Fatal** errors.
 * Most likely they are Max memory exceeded errors.
 * If the pixelsize is the problem, you can restrict upload sizes in Table VII-B10(
   trial and error will learn you the max size ).
 * You can also tick Table VII-D3 and 4, but the numbers shown may be not accurate.
 *  Thread Starter [jongag1](https://wordpress.org/support/users/jongag1/)
 * (@jongag1)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/comm-error-500-internal-server-error/#post-5975918)
 * Can’t find recent fatal errors. But I do see:
 *     ```
       [Tue Apr 07 13:14:11 2015] [error] [client 46.38.209.228] File does not exist: /var/www/aquanauten/public_html/wp-content/uploads/wppa/thumbs/1844.jpg, referer: http://aquanauten.nl/wp-admin/admin.php?page=wppa_admin_menu&tab=edit&edit_id=63&wppa_nonce=b1d029a24f
       [Tue Apr 07 13:14:11 2015] [error] [client 46.38.209.228] File does not exist: /var/www/aquanauten/public_html/wp-content/uploads/wppa/thumbs/1844.jpg, referer: http://aquanauten.nl/wp-admin/admin.php?page=wppa_admin_menu&tab=edit&edit_id=63&wppa_nonce=b1d029a24f
       ```
   
 * 1844.jpg is not in /uploads/wppa/ and not in /uploads/wppa/thumbs/
    But the original
   file is in /wppa-source/album-63/140125002-flessentraining-aquanauten.jpg
 *  Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/)
 * (@opajaap)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/comm-error-500-internal-server-error/#post-5975937)
 * The errormessages just say that the thumbnail isn’t there. They do not explain
   an error 500.
 * Try to remake the thumbnail on the album admin page.
 *  Thread Starter [jongag1](https://wordpress.org/support/users/jongag1/)
 * (@jongag1)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/comm-error-500-internal-server-error/#post-5975999)
 * First remaking didn’t work, but just now it did. Don’t know whyt, but it’s ok
   now.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Comm error 500: Internal Server Error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-photo-album-plus.svg)
 * [WP Photo Album Plus](https://wordpress.org/plugins/wp-photo-album-plus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-photo-album-plus/#faq)
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 * 4 replies
 * 2 participants
 * Last reply from: [jongag1](https://wordpress.org/support/users/jongag1/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/comm-error-500-internal-server-error/#post-5975999)
 * Status: resolved