• Resolved Exo

    (@richardshea)


    Hi,
    This is the first time I’ve used this plugin and I’ve so many problems (I had considered buying the pro version, now I’m not sure).
    But I wondered if anyone can help me and prove I’m not going mad.
    Please see http://broken-plugin.stackstaging.com/ which is a WP5.2, Twenty Nineteen theme (so as basic as can be!) and yet when I try to use columns which uses the classes wpforms-one-half wpforms-first it makes the fields inaccessible! You can’t click into the first 4 fields, but you can by using the tab key (shift-tab from email field)

    If you use something like Chrome developer tools, and remove the float:left; in the CSS it instantly fixes it, very strange.
    How can a float:left; prevent access to a field?????

    I’ve got the exact same problem on Astra Theme too. Any advice please before I uninstall and revert back to Contact 7 forms which is hateful, but at least reliable!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @richardshea,

    I apologize for the frustration with this!

    The issue you’re seeing is a result of the base styling option being used on your site. If you go to WPForms > Settings and look to the Include Form Styling dropdown, this is likely set to Base styling only. This option includes limited styling, which is why you’re seeing this issue in multi column layouts.

    To fix this, you could consider switching this dropdown to our default option, Base and form theme styling.

    Hope this helps!

    Exo

    (@richardshea)

    Thanks for your reply Ethan.

    I’ll try that, but I think I changed that because Base and form theme styling caused me an issue too. But maybe I’ll find a solution to that then as clearly Base styling only doesn’t work in ANY theme I’ve tried!

    All the best.

    Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @richardshea,

    An alternative solution could be to use some custom CSS:

    .wpforms-field {
       clear: both
    }
    

    And in case it helps, here’s a tutorial from WPBeginner on how to add custom CSS like this to your site.

    Hope this helps!

    Exo

    (@richardshea)

    Hi Ethan,

    THANK YOU, that bit of CSS does the trick and allows me to use Base styling only.

    Cheers (will now at least consider pro version based on this free support so thanks again).

    Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @richardshea,

    I’m glad to hear that you’ve got that sorted. If you’ve any other questions please feel free to reach out.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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