colormag no picture shown in header

  • thehawk12

    (@thehawk12)


    1 year, 3 months ago

    in the customization of the theme I would like to show a LOGO (image) and a Text. IN the old version i was able to show the Site Logo and beside the Site Title as well as the Site Tagline.
    Not sure if it is related to the latest update but as soon as I choose in the visibility “show both” i only get the Text no logo!!!
    When i choose header logo only i see the logo!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Barsha Paudel

    (@barsha04)

    1 year, 3 months ago

    Hi @thehawk12,

    Thanks for reaching us,

    While checking your site with the similar version as of mine, the issue didnot replicated on my end. The Site Title, Tagline anf Logo are displaying on the site. For your confirmation, kindly check the screenshot here: https://prnt.sc/zmiwyMA2Q8rM

    I suspect one of the plugins you’re using might be causing the problem, so please try deactivating all the plugins one by one and check if the problem resolves.

    Let me know if this helps you or not and I will be back.

    Regards

    Thread Starter thehawk12

    (@thehawk12)

    1 year, 3 months ago

    I deactivated all Plugin and flushed the cache, but without a result!
    What I did is than to check the the primary header setting, as soon as I choose the first option the LOGO shows on the page, but choosing the 2nd option it wont

    Thread Starter thehawk12

    (@thehawk12)

    1 year, 3 months ago

    could it be also related that I lately actived https for my site?

    Barsha Paudel

    (@barsha04)

    1 year, 3 months ago

    Hi @thehawk12,

    Thanks for getting back,

    While checking, the site logo, title and description is displaying on your end. For your confirmation, please check the screenshot here: https://prnt.sc/K8g6qMYye6tw

    Let me know if you still get the issues and I will be back.

    Regards

    Thread Starter thehawk12

    (@thehawk12)

    1 year, 3 months ago

    i would love to have the settings from option 2 as written before, and there it will not be shown and I dont know why!!

    Thread Starter thehawk12

    (@thehawk12)

    1 year, 3 months ago

    just for your info; I have 3 options for the primary header setting:
    (The site visibility for the header is set to show both for options!!!!)

    a) a full bar over the whole site – LOGO and title are displayed OK (I dont like)

    b) only a section of the bar is shown, but LOGO is not shown only the title even it is set that to show a logo and title (as in option a)

    c) no black bar in this case also the LOGO and title is shown!!!

    Barsha Paudel

    (@barsha04)

    1 year, 3 months ago

    Hi @thehawk12,

    While checking it looks to be fine on my end. While choosing the primary header style to be the option 2 allowing both the header text and site logo to be displayed, it is working fine. Please check the screenshot here: https://prnt.sc/dmY2LjkvEgqv

    If you are still getting the issue on your end, kindly share the screenrecording so that it would be easier from my end to provide an appropriate solutions.

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
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