Support » Theme: Customizr » Collapsible sidebar menu not working after upgrade

  • foxy1

    (@foxy1)


    Hi,
    thanks for a great theme which I’ve enjoyed using,.
    Before recent Customizr upgrade the right sidebar pages menu displayed nested sub pages and sub pages (i.e. parent page had a list of sub pages neatly listed underneath).
    Since the upgrade this no longer works. Sub pages now appear to the side widening the page layout.
    Nested sub pages still works fine if I switch to another theme but I’d very much like to stick with Customizr so looking for a fix (preferably not requiring a plugin).
    Grateful for any advice on how to fix (e.g. is there a customize configuration I’m missing??)

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • rdellconsulting

    (@rdellconsulting)

    Could you try the latest update 3.2.2

    Extract from Release Notes:

    * fixed (js, tc-script.js) the ‘touchstart’ event don’t trigger the responsive menu toggle anymore => was generating a major bug on responsive devices reported here : https://wordpress.org/support/topic/321-responsive-menu-wont-stay-open?replies=18, and here : https://wordpress.org/support/topic/bug-report-44?replies=4

    foxy1

    (@foxy1)

    Hi thanks for responding.
    I’ve now had a chance to upgrade to 3.2.2 today. No joy… I’ve tried emptying cache but still no joy in firefox 33.0.2 on windows or android phone. Seems to work ok in IE 11 on a mac. Haven’t tried in chrome or opera or safari on a mac but will have a go and report asap.
    thanks for any further help…

    Theme Author Nicolas GUILLAUME

    (@nikeo)

    Hi @foxy1, could you share a link of your website?
    Thanks

    Theme Author Nicolas GUILLAUME

    (@nikeo)

    You might try this CSS snippet to fix your problem. Paste the following code in Appearance > Customize > Advanced Options > Custom CSS

    @media (max-width: 1200px) {
    li.on .sub-menu:before, li.current-menu-parent .sub-menu:before {
    content:none;
    }
    .sub-menu {
    margin-left: inherit;
    top: inherit;
    position: inherit;
    width: inherit;
    }
    }
    @media (max-width: 979px) {
     .span3.left.tc-sidebar {
       display: block;
     }
    }
    foxy1

    (@foxy1)

    Hi,
    thanks for the code which seems to have fixed the (right) sidebar menu issue.

    abasplace.co.uk

    Discovered the sidebar menu problem was occurring in all the browsers I tried (IE11, firefox 33.0.2, and opera 18, on Windows, safari and firefox on Mac). Increasing the text size using ctrl + or cmd + makes matters worse, decreasing text size improves things…

    Even with the CSS code, although the sidebar menu issue is resolved, the header menu not so good when text size increased a couple of times.
    I don’t recall this being an issue before the upgrade.

    Thanks for your help.

    foxy1

    (@foxy1)

    Correction – header menu working OK on resizing text in browser. Look forward to permanent fix in next update and thanks again for your help with temporary fix

    Theme Author Nicolas GUILLAUME

    (@nikeo)

    Ok thanks for the feedback

    foxy1

    (@foxy1)

    Thanks for the swift 3.2.3 update which seems to have addressed the sidebar menu issues.

    Wanted to acknowledge support received on this theme has been awesome!

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
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