collapse-o-matic not working now

Resolved hsieger2015
(@hsieger2015)

2 years, 5 months ago

I’ve used collapse-o-matic for quite a while and never noticed any issue. Now it’s not working anymore.

WordPress 5.8.1
PHP 7.4.25
Latest update of plugin.

I can’t expand / collapse the content anymore. Haven’t changed a thing, except that WordPress and all plugins are updated regularly.

Flushed the cache – no result. Tried it on different PCs smartphone etc., still no go. Used at least 3 different browsers – FF, Safari, (can’t remember the third).

I also uninstalled and reinstalled the plugin. It just stopped working.

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Author twinpictures
(@twinpictures)

2 years, 5 months ago
Hello.
We have started seeing this issue due to the scripts being minified by a caching plugin. And this seems to be the case on your page as well. The minified .js file that is being loaded is an outdated version:
```
 * Collapse-O-Matic JavaSctipt v1.6.23
 * http://plugins.twinpictures.de/plugins/collapse-o-matic/
```
‘
source: https://www.heiko-sieger.info/wp-content/uploads/siteground-optimizer-assets/collapseomatic-js.min.js’

The version that should be loaded:
```
 * Collapse-O-Matic JavaSctipt v1.7.0
 * https://pluginoven.com/plugins/collapse-o-matic/
```
source: https://plugins.trac.wordpress.org/browser/jquery-collapse-o-matic/trunk/js/collapse.js

Try rebuilding the minified scripts, or preventing collapsomatic from being minified and get back to us with your findings.
Plugin Author twinpictures
(@twinpictures)

2 years, 5 months ago
added tags:
siteground-optimize
minified scripts
- This reply was modified 2 years, 5 months ago by twinpictures. Reason: seems adding tags is not working
Thread Starter hsieger2015
(@hsieger2015)

2 years, 5 months ago

Wow, thanks for the quick reply! I checked the collapse.js Java script installed on my website and it’s up-to-date:

* Collapse-O-Matic JavaSctipt v1.7.0

Under siteground-optimizer-assets is the latest version of the script in:
collapseomatic-js.min.js
* Collapse-O-Matic JavaSctipt v1.7.0

For some reason this hasn’t been updated in the cache (else we should see v1.7.0 in this link https://www.heiko-sieger.info/wp-content/uploads/siteground-optimizer-assets/collapseomatic-js.min.js).

I’ve again tried to manually flush the cache but somehow it doesn’t affect this collapseomatic-js.min.js script.

When I add collapse.js to be excluded from JavaScript Minification, collapse-o-matic works fine!

I leave it now excluded until this is resolved.

Many many thanks for solving this issue so quickly!

Plugin Author twinpictures
(@twinpictures)

2 years, 5 months ago

Such a strange issue… but we’ll get to the bottom of it and post back.
In the meantime, happy we could help you find a work-around.
If you are happy with the plugin or it’s support, consider leaving a little review?

Thread Starter hsieger2015
(@hsieger2015)

2 years, 5 months ago

OK, I also flushed the Cloudflare cache. It seems to have taken a little time (got a 404 error when trying to reload https://www.heiko-sieger.info/wp-content/uploads/siteground-optimizer-assets/collapseomatic-js.min.js), but now there is the new 1.7.0 version.

I have removed the exclude from JavaScript Minification and it works fine now!

Yes, it is strange. This is not the first time Cloudflare has given me a headache.

Plugin Author twinpictures
(@twinpictures)

2 years, 5 months ago

Ah ha! I guess that would make sense if Cloudflare is caching the .js files on their edge servers. Still, a strange issue. Glad you got it resolved… but we’ll leave this issue open while we look into how it can be mitigated.
Cheers!

Thread Starter hsieger2015
(@hsieger2015)

2 years, 5 months ago

Many thanks! Your help has been exceptional – fast and to the point! Kudos
mezpow
(@mezpow)

2 years, 4 months ago
Hi guys, not sure whether I am having the same issue or not but collapse-o-matic seems to not be loading correctly on my site as well. I have attached an example link here of one of the pages. Purged Cloudflare data of the server as per the above instructions, but still doesn’t seem to be loading. Any idea what is preventing it from functioning?

An example of the page issue is below:

https://purnimacreations.com/community/community-workshops/
- This reply was modified 2 years, 4 months ago by mezpow.
Plugin Author twinpictures
(@twinpictures)

2 years, 4 months ago

@mezpow strange that this is happening on only some installs. Please let us know if the latest release candidate on GitHub resolves the issue.